Chris is a professional customer service representative!
A tremendous asset to Hardin Honda.
10/12/2023
David M. VERIFIED CUSTOMER
The receipt for the work had a total amount due of $462.49 but our credit card was charged $537.86!?
10/12/2023
Marie O. VERIFIED CUSTOMER
Darrin is a wonderful service advisor! He has always been and continues to be informative, helpful… all with a great sense of humor! Darrin has made the process of car maintenance/repairs manageable. Thank you Darrin and Hardin Honda!
10/12/2023
Mitzi C. VERIFIED CUSTOMER
I would go back.
10/12/2023
Emilio W. VERIFIED CUSTOMER
It was good service, thank you !
10/12/2023
Paula S. VERIFIED CUSTOMER
Excelente Job Thanks
10/12/2023
Carlos S. VERIFIED CUSTOMER
Thanks. I will complete the survey
10/12/2023
Chen F. VERIFIED CUSTOMER
Cesar is beyond professional. All of the work has been done on a timely matter.
10/12/2023
Jo Anne. VERIFIED CUSTOMER
I always take my car to you! Both gentlemen are amazing that greet you and help you. I trust them to not suggest unnecessary work! They are they best!!
10/12/2023
Sharon C. VERIFIED CUSTOMER
John is a helpful service adviser
Your shuttle driver was a safe driver and shuttle was clean
Your lounge is exceptionally clean and comfortable
It was a great experience
Thank you Hardin Honda
10/11/2023
Louann T. VERIFIED CUSTOMER
I am so glad i mer adrian. He will be my go to guy for service going forward
10/11/2023
Huong N. VERIFIED CUSTOMER
My experience at Hardin Honda was stress free. Everyone was very professional, efficient, and helpful.
Thank you!
Huong
10/11/2023
Terry W. VERIFIED CUSTOMER
The service was quick and reasonable. A pleasant experience.
10/11/2023
Brad S. VERIFIED CUSTOMER
Very courteous, explained everything and walked me both in and out of the customer lounge.
10/11/2023
Michael W. VERIFIED CUSTOMER
Excellent service, but should review telephone system. I tried to call three days for an appt, multiple calls each day, but no one answered. When I looked on line to be sure I had correct number, it said you were closed. Then I drove by on Ball Rd when returning home after the Orange County Auto Show in the Convention Center, I stopped by to see if there was a sign stating to where you moved. Of course, I found you were open and made my service appointment.
As I said, you should update your phone system to answer faster during peak call periods. I’m sure the phone company can report to you how long it takes on average to answer customer calls. My company used to monitor that data point as one of the measures of our customer service.
10/11/2023
Elizabeth E. VERIFIED CUSTOMER
Always helpful keeping in informed about issues with my car
10/11/2023
John L. VERIFIED CUSTOMER
Cezar was attentive and helpful with our recall situation.
10/11/2023
Cinthya B. VERIFIED CUSTOMER
He is always helpful
10/11/2023
Steve M. VERIFIED CUSTOMER
Juan was very helpful, knowledgeable and great to work with!!
10/11/2023
Sandy Z. VERIFIED CUSTOMER
Thank you Cesar for all your help and understanding and also for your patience with me. That last thing I want is not to be a difficult customer. Thank you again Sandy Z