Polite and friendly. Appreciated his suggestion to save me some money.
10/11/2018
Charles J. VERIFIED CUSTOMER
Chris was helpful and courteous. He said my car would be completed by 3pm and it was. Nice work!
10/11/2018
Tyra R. VERIFIED CUSTOMER
Very helpful, honest and friendly! Made for a very good experience!
10/10/2018
Ali N. VERIFIED CUSTOMER
Great service
10/10/2018
Robert W. VERIFIED CUSTOMER
Great experience! Easy in and out. Courteous and thorough care. Very professional.
10/10/2018
Henry N. VERIFIED CUSTOMER
I don't understand why my initial estimate was over $1,100 and when I finally got the completed bill, the invoice showed only $196.
The reason I'm concerned is that I feel the original estimate was bogus and that if I hadn't had Century insurance I would have ended up paying this amount without knowing any better instead of the actual $196. Something smells with this transaction and I'm not happy with the explanation I received.
10/9/2018
David H. VERIFIED CUSTOMER
Every aspect of the profession of Automotive Service Advisor was completed to great satisfaction by this employee Chris Montag. He should be viewed as an example of “How To” by his peers. Chris’ ability to connect to his customers is what makes him perfect for the customer satisfaction position he has acquired. Hardin Honda should feel grateful for being able to use Chris to their advantage at this time.
10/9/2018
Leon P. VERIFIED CUSTOMER
Satisfy
10/9/2018
Budi S. VERIFIED CUSTOMER
Thanks Chris for excellent services.
10/9/2018
Katrina D. VERIFIED CUSTOMER
I felt there was a lot of miscommunication. When I dropped the car off for an oil change and to check the 2nd row seat, I was told it would be a long wait and a shuttle would take me home and bring me back. I waited in the lounge and no one showed up with a shuttle. I waited from 10:45 til 1:30 when the car was finished. I texted the service center at 1pm and only got an automated response half hour later that the car would be ready soon. I paid and got the paperwork which said the seat was fixed with a clip. When I looked at the seat is was the same as I dropped it off. They got the service man again and he told me they were ordering a part to fix it next week. If I had not checked I would not have known and would have assumed it eas fixed. Also the car wash was not working.
10/9/2018
Robert N. VERIFIED CUSTOMER
Customer lounge needs to be cleaned
10/9/2018
Concha C. VERIFIED CUSTOMER
My experience was very pleasant and comfortable you guys were really fast thanks a lot
10/9/2018
Hugo V. VERIFIED CUSTOMER
He was great, thanks Darrin!
10/8/2018
Pamela O. VERIFIED CUSTOMER
Car was finished before the time allotted.
10/8/2018
Ulises N. VERIFIED CUSTOMER
Andrew was such a great help, explained everything just how it was supposed to be
10/8/2018
Elizabeth W. VERIFIED CUSTOMER
Good job ????????
10/8/2018
Edwardo P. VERIFIED CUSTOMER
Grascias
10/7/2018
Erma F. VERIFIED CUSTOMER
Thank's for everybody are you very friendly
10/7/2018
Nicole F. VERIFIED CUSTOMER
Chris is awesome I go to him for all my service needs and he always has the best attitude and takes care of his guests.