Fast professional communicated a lot friendly courteous and knowledgeable
5/3/2024
Travis V. VERIFIED CUSTOMER
Excellent service
5/3/2024
William A. VERIFIED CUSTOMER
My service writer was able to get my job done very quickly. This was a very good experience at this dealership.
5/3/2024
Yossef G. VERIFIED CUSTOMER
Raymond the best advisor
5/2/2024
Elizabeth G. VERIFIED CUSTOMER
It would be helpful that the advisor would show me on the computer the new parts that were installed. I had to request an explanation before paying in order to obtain feedback otherwise, I would've just paid without information. I also did not get a video for the inspection on the breaks. This is the only dealership that service advisor doesn't care to provide feedback on the repairs after being done.
5/2/2024
Edward W. VERIFIED CUSTOMER
All went very well. Joseph was right on of what needed to be done.
5/2/2024
Sheri W. VERIFIED CUSTOMER
My car was supposed to be done Monday afternoon. They called about 3 and said they had to keep it overnite
5/2/2024
Gary J. VERIFIED CUSTOMER
Rigo was honest, explained completely what they
would be doing to correct the recall. Rigo kept me updated as the repair went along. Rigo had the car ready to pick up on schedule. Rigo is a great asset for Gosch Ford of Temecula Dealership.
Thank You Rigo for a job well done.
Later
Johnson, G
4
5/2/2024
Maryanne O. VERIFIED CUSTOMER
Chris is always amazing and so helpful
5/2/2024
Lynn M. VERIFIED CUSTOMER
Viktor went over & above to help & explain service needed. I'm so expressed after the substandard service from Lake Elsinore Ford.
5/1/2024
Jeff V. VERIFIED CUSTOMER
Thanks Cameron for your fast response and getting the part shipped out to me !
5/1/2024
Sal R. VERIFIED CUSTOMER
Cameron was very attentive to my needs and communicated excellently. Easy to work with, hope he's my advisor next time I'm in for service.
5/1/2024
Bruce L. VERIFIED CUSTOMER
Raymond called and texted with updates on our diagnosis and repair status. He recognized us when we drove up and he met us immediately!
5/1/2024
Dustin N. VERIFIED CUSTOMER
Great communication!
5/1/2024
Jennifer F. VERIFIED CUSTOMER
The whole process was super easy!
5/1/2024
Dennis P. VERIFIED CUSTOMER
Thank you Chris
5/1/2024
David C. VERIFIED CUSTOMER
Mr Martinez was sincere, reasonable and honest. Appreciated his fair estimation of the work that was required. Very professional.
5/1/2024
Steve W. VERIFIED CUSTOMER
Kenn handle my service appointment in a timely and professional manner. Ver happy with my experience.
5/1/2024
Gary M. VERIFIED CUSTOMER
I asked for an appraisal, but it was not noticed by anyone. Other than that, service was excellent.
5/1/2024
Patrick I. VERIFIED CUSTOMER
The valet service was awesome as was the service writer. Great service