Joseph kept me informed and advised of service options.
Aside of Joseph - when Ford has recalls for cars they should make sure the parts needed for the repairs are available so multiple trips to a dealership aren’t needed. Not 1 pending recall could be addressed so instead of me taking 1 days off to sit there and get things fixed multiple trips are required.
5/8/2024
Jason R. VERIFIED CUSTOMER
Best ford in the county
5/8/2024
Elizabeth R. VERIFIED CUSTOMER
Always a good experience with Chris.
5/8/2024
John H. VERIFIED CUSTOMER
He answered all my questions and he always takes care of our vehicle and us. We really appreciate it. Thanks again for the job you do.
5/8/2024
Richard O. VERIFIED CUSTOMER
Good job welldone
5/8/2024
Lizbeth A. VERIFIED CUSTOMER
Gracias… el servicio estuvo satisfactorio
5/7/2024
Shahriar A. VERIFIED CUSTOMER
Raymond is very professional and helpful.
Thank u Raymond
5/7/2024
Richard V. VERIFIED CUSTOMER
Oil change done in a timely matter.
5/7/2024
Miguel T. VERIFIED CUSTOMER
Chris really helped me out!!! I had a major repair done on my vehicle and Chris was very good about letting me know what was going on.
5/6/2024
Brent H. VERIFIED CUSTOMER
If you are truly interested PLEASED text me , what I have to say is too much to say here!
I had EXTREMELY bad experience at your dealership.
****-****-xxxx
Thank you
5/6/2024
Nestor C. VERIFIED CUSTOMER
Kenn was very courteous and professional
5/6/2024
Coleen R. VERIFIED CUSTOMER
Very professional, went over the service and upcoming maintenance in the near future.
5/6/2024
Ron R. VERIFIED CUSTOMER
Hi, I would like to comment on the following things that likely need management attention. 1. Not sure when the word “****” became regular vernacular around there but your workers shouldn’t be talking like that to each other with customers around. The dealership is a place of business and so I would remind your staff not to have such loose lips. Chaz is a manager and should correct that for the people that work around him at that desk up front in the showroom and whoever is in charge of the porters that go back and forth to the service desk needs to correct them. 2. Was Ramphis the only guy on duty Saturday? If so, that does not work. He was clearly in distress trying to run everything. 3. Parts department closed on Saturdays? What? Why? 4. I didn’t get a video from the technician when my vehicle was being serviced. 5. My vehicle was not supplied with an updated window sticker telling me when the next oil change was.
5/6/2024
Levi C. VERIFIED CUSTOMER
Outstanding
5/6/2024
Mary Y. VERIFIED CUSTOMER
Ken works very hard to be sure you are taken care of well. He is the best.
5/5/2024
Rudolph L. VERIFIED CUSTOMER
Completely satisfied
Quicker than expected. ????
5/5/2024
Javier R. VERIFIED CUSTOMER
Great
5/5/2024
Connie H. VERIFIED CUSTOMER
Ramphis is awesome! Great Customer Service! Thank you!! Also, thank you Gosh Ford Temecula, for honoring Educators. It’s awesome to be recognized and appreciated!
5/5/2024
Jason B. VERIFIED CUSTOMER
Well done, so easy to schedule an appointment and service was fast. Thank you!