Miguel was really helpful, he had a great attitude and was very professional, he answered all my questions and concerns, definitely made my experience great.
1/7/2026
Sinoi H. VERIFIED CUSTOMER
Mr Tan was very helpful.
1/7/2026
Cleta F. VERIFIED CUSTOMER
Everything went perfect
1/6/2026
Lorenzo O. VERIFIED CUSTOMER
Was very helpful and did everything he could to make sure we are good
1/6/2026
Reyna T. VERIFIED CUSTOMER
Miguel has outstanding customer service skills and a great, big heart. We were fortunate to meet him and Toyota is lucky to have him.
1/6/2026
Luis R. VERIFIED CUSTOMER
Stewart Tan was an incredible person who made me feel very comfortable. Stewart was straightforward, friendly, and respectful. Thank you for making this experience easy. Thank u so much
1/6/2026
Rafael M. VERIFIED CUSTOMER
He was fast and efficient, nice also.
1/6/2026
Melinda K. VERIFIED CUSTOMER
Jason answered all my questions And the service was excellent!
1/6/2026
Brittany G. VERIFIED CUSTOMER
Edward Garlejo was extremely helpful and his customer service was excellent. He go me in and out. But when I first walked in, no one asked if I needed help as I clearly looked confused walking around. I told some lady with curly brown hair in the service dept I was there to see Kevin and she pointed me to his desk, said he’s not there and just wait for him. I waited and waited and waited. She didn’t bother to ask if she could help in any way or what I was there for. I was there to have lo jack installed. she could have helped. Kevin never came. If it wasn’t for Edward jumping in and asking if I have been helped and how can he help, I would not have waited there any longer just to be ignored. So thank you Kevin for treating customers right!
1/5/2026
Dalia R. VERIFIED CUSTOMER
Always do a excellent job
1/4/2026
Kimberly S. VERIFIED CUSTOMER
At first meeting Kristin M. Appeared visibly irritated by whatever was going on prior to my arrival. I saw her very friendly with other customers even offering them water in waiting room. She was not that way with me. However after a few hours she was in a better mood and handled everything perfectly for me and was very informative and courteous. Thank you.
1/4/2026
Timothy S. VERIFIED CUSTOMER
Excellent customer service
1/4/2026
Noemi E. VERIFIED CUSTOMER
Thank you
1/4/2026
Alice M. VERIFIED CUSTOMER
Everything was good
1/4/2026
Robert C. VERIFIED CUSTOMER
The representative was pushing me to buy a new battery after only having it for 2 years ,I have a new car , so I went and got my battery scanned with the same kind of device that was used at the dealer and the test showed it was a good battery and the rpm's were a little low but I was told the weather could affect it, which the representative did not say. This madness me not trust the representative there and I wouldn't take his recommendations anymore. I just wounder if the is the norm now, to lie to customers and chance losing there trust.
1/3/2026
Alejandrina A. VERIFIED CUSTOMER
Thank you
1/3/2026
Sinoi H. VERIFIED CUSTOMER
I had asked if my cars oil change will be synthetic oil, was told that they only use synthetic. I drive 158miles Monday to Friday for work. The oil that I received was not synthetic.