Even though there was some confusion on my appointment, Tamara(not sure of the spelling) went to work and got things back on track.
10/15/2016
MAJID D. VERIFIED CUSTOMER
well done
10/15/2016
ANDRALEE H. VERIFIED CUSTOMER
Service representative was very courteous
10/15/2016
FRANCISCO S. VERIFIED CUSTOMER
A good services....
10/15/2016
Miguel R. VERIFIED CUSTOMER
More smile for free.
10/14/2016
HUGH C. VERIFIED CUSTOMER
Good job. Friendly staff. Nice facility.
10/14/2016
Scott H. VERIFIED CUSTOMER
I was very pleased with Sydney she handled my requests very professionally and informed me of a recall I wasn't aware of with the outcome I was very pleased and look forward to dealing with her in the future
10/14/2016
FRANCIS M. VERIFIED CUSTOMER
Darin is really good very good customer services people are nice and attended thank u Darin and maintanance
10/14/2016
Eric E. VERIFIED CUSTOMER
Two services two fails. Made it absolutely clear "do not wash the car" you washed the car both times. I requested the E-brake be adjusted because it has too much travel, "can't do that it's not covered" even though it left the factory that way. I didn't buy the car here but I am pretty sure I will not be back to the Gosch group!
10/14/2016
Lisa A. VERIFIED CUSTOMER
Stepanek was great!!! All pretty nice
10/14/2016
DONNA B. VERIFIED CUSTOMER
Your tech service is knowledgeable.greeted me with a smile was courteous.and my vechule wss ready when promised.thank you
10/13/2016
LESLIE L. VERIFIED CUSTOMER
I always have good customer service when taking my vehicle to Gosch
10/13/2016
NONA M. VERIFIED CUSTOMER
Service is great!
10/13/2016
TIMOTHY D. VERIFIED CUSTOMER
I had a 2:30pm appointment for a 25,000 mile service. I actually arrived early. The service writer completed the paperwork and I took a seat in the waiting room. He indicated it would take between 60-90 minutes, but also said I should be "outa there before that". After an hour, I saw what I believed to be my Tundra sitting behind the tire area. After 90 minutes, I went to the service writer's area and observed my truck in the same spot. The service writer said "I'm bringing up the paperwork now." A Toyota worker then drove my truck through the car wash. When the paperwork was ready, I asked him what took so long...the answer I received was less than satisfying. He explained another customer had questions about a tire purchase and that was the reason for the delay. Sorry, but I don't the connection.
10/13/2016
LINDA H. VERIFIED CUSTOMER
Darren guy gave me great customer service from the moment I walked in the door to me picking up my car to go home. Also they help I got on the phone was awesome the young lady was sick and she answered and took care of every question I had and directed me and all the paths I needed to go on and I do not even know her name. Hats off to Toyota of Hemet thank you for an awesome experience
10/12/2016
GERARD B. VERIFIED CUSTOMER
Service completed on time as promised and I was completely satisfied. All Gosch representatives were extremely friendly and helpful. Great team.
10/11/2016
NEIL B. VERIFIED CUSTOMER
I was greeted before I got on my car, checked in right away and receive a complimentary Car Wash when my car was finished
10/11/2016
DIANA B. VERIFIED CUSTOMER
none
10/10/2016
JOSE F. VERIFIED CUSTOMER
This was my first time at Gosh Toyota service and I was well taken care
Of. I was really pleased with the comfort and snacks in the Waiting room. Thank You.
10/9/2016
JENNIE E. VERIFIED CUSTOMER
Didn't call up back Amd the car still has the same problem.