Toyota of Hemet Auto Repair Service Center

Thus far so good

Job well done!

Darron was very helpful and friendly. I received good service.

Good service, courteous staff.

Fantastic customer service!! Will definitely be returning for future maintenance needs.

This was my second time working with Jacob and even though I waited until the last possible second to let him know about an issue I was having he still took the time to take a look at it. Great customer service.

Stephanie was very courteous n knowledgeable and I will recommend her to my friends and family.

Great customer service

The service was on time and very professional.

Steve did an amazing job once again! Great customer service and he really tries hard to make sure we are satisfied with our experience at Toyota. I will keep coming back here. Once again, GREAT customer service!

Daron is most helpful and very upbeat. Love coming in for he covers everything and remembers things that need to be done from before. Love the guy

Service representative was polite prompt and professional. Same for the shuttle drivers. Everything was clearly explained and it made the job of car maintenance effortless!

Gosch Toyota Service, Service tech broke a bolt off . I realize the oil filter is hard to get to on my 2003 Highlander especially when the engine is hot. And I also realize by removing four bolts on the front lower fairing makes it more excess able to change the filter. The service tech told me it, (the bolt) broke while he was trying to untighten the bolt from the fairing. I not buying that story. Why ? because after I received my Highlander after the car wash I did and inspection. As usual, and it happens every time I get an oil change, the vacuum line (VSC) is disconnected from the air inlet filter housing. And as usual I check to see if the four fairing bolts are install and they were not. When I inquired about where are the bolts, It is then I was told the bolt broke. In my opinion you have a very dishonest service tech under the car. I took the Highland home, drill out the broken bolt. It's something the service tech should have told me (disclosed of) what happen before I discovered it myself upon my own inspection. If I was to give you a rating . . . . including the serviceman that worked on the car . . . . . I give you a -5 rating. Your man is a liar, covers up his mistakes. And I should have NOT had to drill out the broken bolt myself and replace it. You sure have a high turn over rate when it comes to the man in the pits. I've been a Loyal Customer for many years. Where is your loyalty? Sincerely, WILLIAM P

Tony is amazing! Love working with him and the whole Gosch auto group!

I was extremely satisfied with the way we were attended to. Great customer service!

Very friendly and efficient

Darron is the best. I'll go to no one else.

Thank You for servicing my 2008 Camry. ILt was time and money well spent. It is always a good feelilng to know my car is well cared for and the service is done properly. Thanks again JERRY S

stephanie did a great job helping me with my car she was great!

Stephanie was awesome! She was very helpful, cheerful, and all around great! She made our visit quick and easy! Extremely happy with her customer service skills and professionalism.