Customer service is great…. Best people in the world
8/10/2024
Michele F. VERIFIED CUSTOMER
Missing rubber stops under hood
8/10/2024
Frank S. VERIFIED CUSTOMER
Tony has excellent customer service skills. He has a high degree of knowledge and explains repairs and needed repairs in a way that is easy to understand. When you leave you feel as if you have been treated fairly and confident that you will return for future services.
8/10/2024
Lisa G. VERIFIED CUSTOMER
First, we bought our grand highlander 8 months ago. We were not notified that our 2nd faub was even available, we only found out because we called to check on it.
Regarding my service appointment, I called a week ago for my appointment and it was scheduled for 7:30 and I was told the vehicle would need to be there for 3 hours. I arrived at 6:45 to a male(name unknown) behind a computer that was the most unhappy guy in the world. He said you were not open til 7 and to have a seat. No problem for me. At 7:10 after a morning huddle meeting the female service writer came out and started my write up. I was told it would be about an hour but the service people would not be in til 8. Why would they make me an appointment for 7:30? Why would they tell me the vehicle would need to be left for 3 hours?
My service writer was friendly and professional. The process itself was terrible. In my first 8months of ownership of my first Toyota has left me with an unhappy feeling regarding the service department. Hopefully it will get better.
8/10/2024
Rosie A. VERIFIED CUSTOMER
Love getting my vehicle serviced at Toyota Hemet, always great service & friendly smiles. Jesse went above & beyond searching & finding the battery for my vehicle sooner than expected. Will continue to get my car serviced at this location.
8/10/2024
Rosemary H. VERIFIED CUSTOMER
Tony was very professional and communicative. I think they also washed my car, which was just another perk. Thank you!
8/9/2024
Emma S. VERIFIED CUSTOMER
Always a Very good visit. Everyone is Always Very fruendly.
8/9/2024
Susan L. VERIFIED CUSTOMER
Things went great!
8/9/2024
Hyman A. VERIFIED CUSTOMER
N/A
8/9/2024
Heather C. VERIFIED CUSTOMER
Love working with Miguel and all the staff at Gosch Toyota. Thats why my entire family and I keep
Coming back each time we need a new vehicle.
8/9/2024
Hugo C. VERIFIED CUSTOMER
Very good costumer service with Kristin .
8/9/2024
Steven T. VERIFIED CUSTOMER
I vehicle was brought in with very little issues - when I drove it home after nothing was done - many things were not right!
My truck overheated on the way home as well as a check engine light coming on due to hoses not connected !
8/9/2024
Kevin C. VERIFIED CUSTOMER
Very happy with the guys at the service dept. Professional & timely!
8/9/2024
Sandra H. VERIFIED CUSTOMER
Great Jib
8/9/2024
Carl P. VERIFIED CUSTOMER
Tony is the best. A great asset for your recent investment. Welcome to the neighborhood.
8/9/2024
Richard C. VERIFIED CUSTOMER
Job well done
8/8/2024
Jeri Sue. VERIFIED CUSTOMER
He worked hard to ensure I was taken care of and happy with service visit.