Good experience the service technician was helpful
5/18/2016
Cassandra F. VERIFIED CUSTOMER
I have complete trust with Phil my service manager.
5/15/2016
WILLIAM R. VERIFIED CUSTOMER
Always great service at Gosch.
5/15/2016
JAMES T. VERIFIED CUSTOMER
I took my car in on 5/12/16 it needed a lot of work, that was fine. BUT waiting over an hour for a ride and was not. My wife needed the car on 5/13 till 10:00 Gosch had to order parts so I got over to GOSCh at 9:45 on Friday I waited over an hour again. I got home at 11:30. There was a shuttle Van sitting there the whole time.
5/14/2016
JAMES N. VERIFIED CUSTOMER
It was great from beginning to end. From the appointment process to meeting my service representative Phil Maggio, Who was very professional,courteous and had me in and out in a very short period of time. On a scale of 1 to 10 I would if I visit the 10 courteous and had me in and out in a very short period of time. On a scale of 1 to 10 I would if I visit the 10.
5/14/2016
MIKE M. VERIFIED CUSTOMER
I'm always happy with my service at Gosch Ford Hemet. I've bought many vehicle there and have had a lot of service done and it has always been great. My last visit with my new 2015 super duty I did bring in to have my stearing wheel straightened and it didn't get fixed so I will have to bring it back for that. That has been my only issue ever but my last oil change this week the service tech said he would make sure it gets taken care of for me. Thanks again for everything .
5/13/2016
ALICIA A. VERIFIED CUSTOMER
Phil is always very helpful and provides excellent customer service.
5/13/2016
TERRY I. VERIFIED CUSTOMER
next time you wash my car, clean the mats.
5/12/2016
CALVIN F. VERIFIED CUSTOMER
We waited for 1 hr 30 minutes. Gave my husband and 3 other GI's time tp remember the service they gave during world war II.
MARILYN FLAREAU
5/12/2016
RICHARD N. VERIFIED CUSTOMER
Very good
5/12/2016
DEBRA L. VERIFIED CUSTOMER
I had a 7:30 a.m. appointment at 10:00 a.m. they had not looked at car. Waiting time for diagnosis is too long. Also, the cost for repairs is extremely high. A turtle moves faster than the service advisor.
5/12/2016
Doug M. VERIFIED CUSTOMER
As usual, everyone I spoke with or came into contact with, starting with the service manager, down the line including last, but not least, the shuttle driver was totally dedicated to their job, the customer was #1 on the list, seeing to his needs or service to his automobile. For this service, I Thank each and everyone of you for your personal service.
Douglas/Patricia McKinnon
2015 Ford Fusion SE Hybrid
(Whadacar)
5/11/2016
LONNIE W. VERIFIED CUSTOMER
Jared, the service writer, was very helpful and did everything he could to make my visit a great experience.
5/11/2016
tim m. VERIFIED CUSTOMER
The guy I always deal with is very friendly and answers all my questions even when I'm a **** because I'm so disappointed in my vehicle..
5/11/2016
BEATRIZ M. VERIFIED CUSTOMER
Perfect!
5/10/2016
RAY W. VERIFIED CUSTOMER
Thank you everyone was very nice, great job!
5/10/2016
RICHARD P. VERIFIED CUSTOMER
I appreciate being able to walk in without an appt and be accommodated. All employees I dealt with were very nice
5/10/2016
GARY E. VERIFIED CUSTOMER
Don't bother
5/9/2016
Pedro R. VERIFIED CUSTOMER
My appointment was at 10:00 and I was in the lounge waiting for the shuttle by 10:09. Right on time, in and out. I have a a busy schedule and I don't have time to wait in a line. Thanks!
5/8/2016
VERONICA C. VERIFIED CUSTOMER
Thank you so much for your service. I appreciate Phil. He went above and beyond his professional abilities to ensure that I received the best quality service. There were some delays related to parts, however, he was considerate about ensuring I had my vehicle before returning to work. You're staff is courteous and want to ensure that the customer is being helped at all time. Thank you so much for your attention to detail Phil and making this experience pleasant.