Piercey Toyota Auto Repair Service

Your texting program is annoying and inaccurate. I am not Richard and I have never owned a Toyota. I am not likely to buy one from you RVER!!!you have been texting me all day and I submitted a stop as requested. It still has not stopped. Please do not ever text me again.

Sam was very informative on what are car really needed. He was also able to show us the most critical repairs. He is an awesome advisor.

Gave me an A plus service explained what I requested to be done on my car

Samuel Gonzalez he is a professional advisor he always put my car in track In escale 1 to 10 Gave him 20 I recommend him everyone thanks samuel 100% thanks Toyota

Marvin Mallari was very helpful!

The wait time is too long

Great!

The service was quick! I also appreciate how Chris helped fit me in on a short notice. Thank you.

Good advisor, never been happy.

I want to start this message by saying that Hong Ly was great when checking in and picking up my truck from the dealership. The real issue is that I paid for the "Allstate protection service" when I purchased my truck. However, when I went to pick it up last Friday it was very easy to tell that my truck hadn't even been washed yet alone a super special secret paint protector that lasts a lifetime. This can only be described as a serious deception from your service department and a down right rip off. Upon purchasing the brand new vehicle, I spent $500+ to protect it. One would think that you would have some type of quality control to ensure the paid service is provided to maintain the customer’s trust. No only did I wastefully have to provide my own transportation Friday morning until late afternoon, due to the sub-standard condition of my vehicle on Friday, I was without my vehicle for the entire day on Friday and had to take time out of my schedule to pick up my truck Saturday. This is really unacceptable and leaves me very skeptical for the next 5 years (another additional service I paid for). Again, I want to state that Hong did a great job in provided great customer service. It is the quality of the service that has left me seriously unhappy with your establishment

The wait time is still too long even for scheduled appointment

Miguel is awesome. He remembered me from a few weeks ago and kept me informed about my car. I felt very cared for. You guys do great work.

Kevin is nice and helped me to rearrange the fix right away. However, the unusual sound still there and even worse. Will coming back next Saturday. The third time.

I love working with Miguel. He is always so friendly and helpful!

Great customer service, The addition of the video Was informative and a real plus to your service.

Excellent service

Mike was very professional!

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Great service, prompt and resspectful

Great service. Thank you!