Hong Ly always provides exceptional service from start to finish which is why I take all my Toyota vehicles to that location. Maintain attention to detail at every turn from the moment the customer comes into the dealer to exit and do what you every time. Customers care about the details like a clean engine bay when the car is returned. Do the small things and great things will happen.
10/22/2019
Alonso F. VERIFIED CUSTOMER
I had to wait for 40 minutes and when it was
My turn, the person at the desk was very
impersonal ,like he do not want to be there.
Then the mechanic send me a video saying
that there were multiple oil leaks not being specific
10/22/2019
Lester P. VERIFIED CUSTOMER
I meet Raymond due to a bad experience in this dealership with a different advisor. since that time He made sure to make himself available for any questions or concerns I had with my Vehicle, He is very professional and very informative when it comes down to my vehicle care stands.
10/22/2019
Bao N. VERIFIED CUSTOMER
They did good
10/22/2019
Anthony G. VERIFIED CUSTOMER
Purval made my 5k maintenance experience quick and seamless!
10/22/2019
Alan P. VERIFIED CUSTOMER
Good service. Love Raymond’s help and advice
10/22/2019
Makimi M. VERIFIED CUSTOMER
Her service is fast and excellent. She explained maintenance package and schedule in details.
10/22/2019
Ricky S. VERIFIED CUSTOMER
ALL EXCELLENT!
10/22/2019
Lisa K. VERIFIED CUSTOMER
I am VERY happy with the maintenance service provided to my car, they dropped me off at work in the morning and the happiest surprise I received was that my car was washed when I got my car back. I was a so surprised, since I heard that it was difficult for Piercey to get a permit to wash cars after their service even after the CA drought ended. I had planned to wash my car this weekend, now I have a couple of hours free. car works great, I have a clean car! Thank you so much, Jazz!
10/22/2019
Kevin R. VERIFIED CUSTOMER
Raymond was quick and clear with everything.
10/22/2019
Gabriel S. VERIFIED CUSTOMER
Great service. Pricey labor. Nice facility
10/21/2019
Sheila A. VERIFIED CUSTOMER
Mike Tran always is willing to help. The service was simple and quick. He pays attention to details. All my questions and concerns were addressed and answered. He is definitely an asset to Piercey Toyota. Thank you to Mike Tran my trust on Piercey Toyota came back because of him!!!
10/21/2019
Neeraj S. VERIFIED CUSTOMER
Well done Brady keep it up.
10/21/2019
Kalvin T. VERIFIED CUSTOMER
Loved it
10/21/2019
Jeffrey T. VERIFIED CUSTOMER
Not that great
10/21/2019
Myrna Morales. VERIFIED CUSTOMER
Thank you for excellent service. Great job
10/21/2019
Hong G. VERIFIED CUSTOMER
Diana is so nice and perfect, I hope she will help me next time
10/21/2019
Anna S. VERIFIED CUSTOMER
Thank you Raymond for taking the time to help with with my questions.