Need to streamline your check in . Customers should be
Helped within 10 mins of arriving if they have
An appointment.
10/22/2016
Brian T. VERIFIED CUSTOMER
Jason has excellent customer service. I was impressed that he noticed that I had been waiting in the car so he came out from his desk, helped me, and quickly asked for apology. He works fast and the quote he gave was reasonable. I would totally come back for service because of the fast and friendly service I had today.
10/22/2016
Shauna B. VERIFIED CUSTOMER
I'll tell my friends about the service. It was great!!
10/22/2016
Juanda J. VERIFIED CUSTOMER
The technician left grease marks on the back seats.
The back seat was not positioned back properly.
Walter was Amazing,however.
The work done in my window was very satisfactory
10/22/2016
Gil T. VERIFIED CUSTOMER
Excellent
10/21/2016
Elizabeth V. VERIFIED CUSTOMER
Since my service was going to last several hours, it was very helpful to have the rental car! Chris also did a great job of keeping in touch with me about the service and cost.
10/21/2016
Nabor M. VERIFIED CUSTOMER
Everything was wonderfull and the guy was very friendly
10/21/2016
Mildred W. VERIFIED CUSTOMER
Jason and everyone I encountered was polite and efficient and my car was ready early.
10/21/2016
Leticia T. VERIFIED CUSTOMER
I am completely satisfied with the service. I was greeted with a friendly representative. My car was serviced in a timely manner. And I appreciate the shuttle service offered by Piercy Toyota.
10/21/2016
Henry S. VERIFIED CUSTOMER
Walter was great! Brought my new Camary in to get the brake plus feature installed. He noticed I was getting close to a maintenance and suggested I get it done as well. So nice not too have to make another trip back so soon. Car was ready ahead of time. Service waiting area was awesome; got work done and a quick power nap. This is my first Toyota. Love it and the service so far. Thanks Walter!
10/21/2016
Konstantin K. VERIFIED CUSTOMER
Sam was the best. 10/10. Car sales previously 7/10. Good guy but I feel screwed over. This is not on him. It's just I felt I paid way too much even if I dont have warranty still feel nauseas from spending 1229 and my car not being totally via washed. Doors and seats and everything still dirty. I asked for a wash, I see there was a checklist with some options looks like wash personnel only did a little bit. Key costing 400, that's ridiculous... Come on piercey or Toyota. I've literally been your most ripped off customer. By that I mean. I come in and let u drag me for every dollar. It **** but I was in financial shituations so I had to get whatever done on spot. I bought the Camry from you guys, it was used. I see that you just the used car sales man at me, made it sound like I can't get a new car with all the features I wanted. Turned out I could get a better car that's newer with the same or better feautures (GPS, reverse camera). Turned out I got the bad end of the deal cuz I simply drove up straight thru to the used car lot. Had I known I needed to go to New car lot bam I woulda been there probably giving you guys 10s. Thru this experience I learned that I need to stand up for my cash moneys and thay big money companies will still try to screw the naive. Now I'm sick of my new car (no offense car) and want to trade it in for something new even if it's tiny Prius.
10/21/2016
Patricia B. VERIFIED CUSTOMER
Awesome
10/21/2016
Freeman R. VERIFIED CUSTOMER
Walter is just the best in Customer Service.
10/21/2016
Erin C. VERIFIED CUSTOMER
I wish Raymond would have told me what the mechanic said. Basically the mechanic said how he isolated the noise to the front end.
10/21/2016
Troy K. VERIFIED CUSTOMER
I received great customer experience. Thank you.
10/21/2016
Sean C. VERIFIED CUSTOMER
The compassion was greatly appreciate!
10/21/2016
Russ R. VERIFIED CUSTOMER
Kevin Bettencourt always provide superior quality service!!!
10/21/2016
Chirag V. VERIFIED CUSTOMER
Service advisor was great but didn't get a shuttle ride for almost 1 hr 15 m. I was 3rd one in list and 3 shuttles left in mean time with around 6 or more people. I am very pissed.