Dexter helped me a lot and he always explains all the details. I appreciate it.
2/5/2017
Stephen W. VERIFIED CUSTOMER
Dexter went out of his way to provide all info I ask for Andre he kept me informed about the progress on my car.
2/5/2017
Lillian C. VERIFIED CUSTOMER
Of the three service attendants I have interacted with for service for my 2016 Prius V, Hong was the only one who called back as she promised. The other two did not - I had to call/chase them to find out the status of my car. Hong is the best!
2/5/2017
Charles D. VERIFIED CUSTOMER
I thought I would only take my Toyota to the dealer for complex maintenance issues, but Phil was so polite and helpful last time that I decided to come in for a simple oil change. I'll definitely be back for other service needs.
2/5/2017
Jennifer Y. VERIFIED CUSTOMER
Very good service
2/5/2017
Tiantian Z. VERIFIED CUSTOMER
Brian is very knowledgeable, friendly and helpful.
2/5/2017
Baljit S. VERIFIED CUSTOMER
I asked these guys two time checking some problems with cd player and aux pin ....both time they make good excuse
2/5/2017
Danny V. VERIFIED CUSTOMER
I'm happy with the service from the service advisor Walter . But I'm not happy about paying each time yet I bought a service package.
2/5/2017
Rachel J. VERIFIED CUSTOMER
Miguel isawesome.Hetook the time to explain why certain recommendation was needed. I appreciate that
2/4/2017
Chien-Jen L. VERIFIED CUSTOMER
Basically I am pretty satisfied with the service except one thing. The promised time was 10AM. Although I got a call at 9AM asking some questions about my previous repair, I didn't hear anything back at 10AM. I tried to call at noon, but the phone was not answered. Then, I went to piercey at 2pm and was informed that some part needs changing and it will take another day. I understand the promised time may be delayed, but you should keep customers posted. Except this, I have a positive experience with piercey this time.
2/4/2017
Irvind G. VERIFIED CUSTOMER
Hong was useless. She did not even address the basics of what was asked. The recall was not addressed, a legal liability to Piercey. The inside light fix was ignored, another safety issue. The pricing was wrong waisted a other 30m. Piercey Service needs to be ashamed. Thanks
2/4/2017
Rodney K. VERIFIED CUSTOMER
Good express service, dont ever eliminate it. I like the video you make of the car service. Detailed and courteous dialoge.
2/4/2017
Kobi A. VERIFIED CUSTOMER
Glove box door was not done
2/4/2017
Brian C. VERIFIED CUSTOMER
Filters are too expensive
2/4/2017
Jason Z. VERIFIED CUSTOMER
Mike was very efficient! I'm very satisfied with Mike.
2/4/2017
Chun L. VERIFIED CUSTOMER
He was playing with his phone and didn't even want to explain the inspection result and the cost of fixing for me. He is very unprofessional and the experience was unpleasent
2/4/2017
Thanh D. VERIFIED CUSTOMER
Fast, friendly, will come back in the future
2/4/2017
Nema M. VERIFIED CUSTOMER
Ray is super amazing and helpful
2/4/2017
Martin E. VERIFIED CUSTOMER
A car wash would have been nice though. I did spend 1024
2/3/2017
Balwinder K. VERIFIED CUSTOMER
Hong Ly is the best example Piercey Toyota has for a great customer service!