I left my Ridgeline, and I was put in a rental vehicle. It was a Civic, a vehicle no where near the same size or comfort, as my vehicle.
3/14/2019
Dianne G. VERIFIED CUSTOMER
Never disappointed with Diamond Valley Honda
3/13/2019
Scott C. VERIFIED CUSTOMER
Happy about everything ... except clutch ( no peddle pressure )
Not as fun to drive ( feels like clutch is slipping / no pedal )I am a firm believer in having service done by dealerships rather than taking it to a “ SHOP “
I would have paid more money to have the clutch I wanted installed , but was told I am stuck with the OEM clutch ??
Now I have no other choice , but to take it to a “ SHOP “ to have the clutch replaced again. ( to my liking )
Other than that ... yes Ulises was friendly and kept me informed
3/13/2019
Kareen T. VERIFIED CUSTOMER
Even though the service took longer than expected, We appreciated the frequent updates on progress.
3/13/2019
Enrique P. VERIFIED CUSTOMER
Fast, friendly and courteous.
3/13/2019
Bill M. VERIFIED CUSTOMER
Great! Everything went fine.
3/13/2019
Nancy H. VERIFIED CUSTOMER
Ulises is so very pleasant and helpful. I’m always happy to work with him.
3/12/2019
Anthony M. VERIFIED CUSTOMER
2014 CRV service adviser was shown damaged splash covers on bottom passenger right side of vehicle and the bottom front engine splash shield sections of vehicle. Also, missing fastener on forward inside of passenger wheel well cover. Inspected vehicle when I came home from work.
Customer’s concerns are on the right side of the front forward splash shield cover that one of the tabs was not inserted into the slot , and one of the fastners was not tighten down all the way. Also missing fastener on the forward side of the passenger wheel well cover is still missing , and the splash sheild cover on the bottom of passenger side was not replaced and insulation is hanging down and zip ties were still supporting cover as shown to service writer by my wife when vehicle was brought in today. We were told all work was performed and completed. I have left message for service writer to contact me tomorrow morning to get this resolved. Labor for bottom right side cover that still needs to be replaced should be free and gas added to car since my wife will have to drive back there from Lake Elsinore
3/12/2019
Natasha G. VERIFIED CUSTOMER
Fast and effective service
3/12/2019
James M. VERIFIED CUSTOMER
Tried early to find out the service hours. No option forgind put! WHYNOT?!
3/12/2019
Julia M. VERIFIED CUSTOMER
Ok
3/12/2019
Steven B. VERIFIED CUSTOMER
Excellent service and I will return
3/11/2019
Josphine F. VERIFIED CUSTOMER
Took me in right away...and out the door before I knew it
3/11/2019
Katrina F. VERIFIED CUSTOMER
So far so good. I haven’t looked under my car yet to make sure the part was actually changed out yet. Last time I had this issue I was told it was fixed so all I can say is that I thought the guys were very nice and tried to accommodate my situation. They were courteous for picking me up when I had no ride down there to get my car and was grateful for that. Joel Rushing was great. Thank you for fixing my car. I hope the technicians will always be careful in the future with peoples cars when doing oil changes. Even if it takes more time it’s better to be careful rather than careless.
3/11/2019
Maribel R. VERIFIED CUSTOMER
Thank you for the complimentary carwash!
3/10/2019
Franky N. VERIFIED CUSTOMER
Good work guys
3/10/2019
Heather E. VERIFIED CUSTOMER
Ulises was wonderful...very friendly and easy to talk to. Loved having him be my service agent
3/10/2019
Victor G. VERIFIED CUSTOMER
Excellent and fast service. Thank you Diamond Valley Honda!