Nice to be able to drop off my vehicle and have the maintenance done by the time I get off work.
7/10/2026
D\'Rhonda R. VERIFIED CUSTOMER
I am happy that Norfolk Motor stood behind their word on fixing my daughter Jeep there was no way she could have afford it being a single mom and she put a nice down payment for that we are so grateful ☺️ I will definitely ???? send some of my friends to Norfolk Motor and thank you very much for the service that we had on our vehicles since we purchased them
7/10/2026
Richard H. VERIFIED CUSTOMER
Very happy with service work was given a loaner truck drove it to work came to Gm right when I got off tank was empty Nate told me just take it home didn't know if I'd have it a day or two like last time stopped put $30 in gas. Brought it back in the morning asked if I got reimbursed nope I said well I learned a lesson there I said. Definitely disappointed in the dealership
7/9/2026
Paul P. VERIFIED CUSTOMER
Change oil status wasnt changed and greasy hand prints on door
7/9/2026
Jessica Z. VERIFIED CUSTOMER
Whoever was in the driver seat left dirt/mud all over my floor mat. Just wish it would have been cleaned up before it was delivered back to me.
7/9/2026
Debora K. VERIFIED CUSTOMER
Haven’t had a chance to follow up BUT on way home got alert “service tire monitoring system”.
I also don’t understand why the service doesn’t include the courtesy of washing the windshield. It’s the only garage I have ever used that doesn’t include this courtesy (some even vacuum!!)
7/8/2026
Bruce T. VERIFIED CUSTOMER
My check engine light is already back after 3 days
7/8/2026
Matthew P. VERIFIED CUSTOMER
I’d like to have the service department ask if my tires need to be rotated when I’m there, not me asking them. I depend on their expertise. Now, I have to make a special trip somewhere to get my tires rotated. Colin was nice. I believe this issue is more to do about procedures.
7/7/2026
Brenda S. VERIFIED CUSTOMER
Excellent customer service
7/7/2026
Judith M. VERIFIED CUSTOMER
need to be more clear on the actual service given
7/7/2026
Zach W. VERIFIED CUSTOMER
Great to work with and was always updated on what was going on. Thank you
7/3/2026
Kallie K. VERIFIED CUSTOMER
There was sticky splatter stuff all over my windshield and roof after. The detailing guy said it took 3 different products and 30 minutes to get it all off. It was awful!!!
7/3/2026
Riley S. VERIFIED CUSTOMER
I brought my Ford to the Chevy dealership because I won’t do business at courtesy ford. But was very disappointed in the results, I was in for service,tire rotation and a few other things. It left with the low tire light on and the other tires were 5 lbs off of spec and the power running board was squeaky like crazy and nothing was done. I called the next day about the tire and was told that the tires weren’t touched but was billed for tire rotation
7/3/2026
Matt M. VERIFIED CUSTOMER
Your price for an oil change is way out of the market on price. $302 for an oil change and fuel filter isn’t even close. Do not contact me I have nothing further to discuss.
7/3/2026
David B. VERIFIED CUSTOMER
Do not contact me.
7/3/2026
Dan P. VERIFIED CUSTOMER
In and out and went through the entire vehicle to check on all of the fluids
7/2/2026
Max S. VERIFIED CUSTOMER
This place is awesome wouldn’t think about going anywhere else!
7/2/2026
Ashley F. VERIFIED CUSTOMER
Great service!
7/2/2026
Curt B. VERIFIED CUSTOMER
Not getting the problem solved
7/1/2026
Gerod C. VERIFIED CUSTOMER
The oil change / tire rotation was fast, but did not catch that the check engine light was on.
Thanks