Estimated wait time was 2-3 hours and i was there for 4.5 and had to wait another 30 minutes for it to be returned to me once i received the alert it was ready
6/3/2026
Joseph M. VERIFIED CUSTOMER
Marco was extremely helpful in explaining how the car works and how it differs from my previously-owned vehicles. Work was done thoroughly and the car felt better when I drove it home. Thank you!
6/1/2026
Wayne M. VERIFIED CUSTOMER
Jorge is the best ???? two thumbs up for him
5/29/2026
Dorothy S. VERIFIED CUSTOMER
Chad was amazing and very capable in what he does! He makes the customer feel very welcome and appreciated. It was a pleasure working with him!
5/29/2026
Gertrude Anthony. VERIFIED CUSTOMER
Good service.
5/23/2026
Sandra Eustache. VERIFIED CUSTOMER
Marco and Shameer are great!! Two good team members.
They are very professional and great customer service
5/23/2026
Hang Chung. VERIFIED CUSTOMER
No one picked up the phone , my keyless function stopped working after paying you to change the battery.
Forgot to return one set of key, left at the store, horrible experience
5/22/2026
Enterprise (. VERIFIED CUSTOMER
Chad is the GOAT
5/20/2026
Yan G. VERIFIED CUSTOMER
Even though the service was took place on May 9, to this day I have no documentation on the service performed. Multiple attempts to contact service adviser remained without response. This morning I left a message requesting to speak to the service manager - let’s see if I hear back. Next step will be contacting the manager of the dealership.
5/20/2026
Rachel L. VERIFIED CUSTOMER
Chad was attentive and helpful during the visit.
5/18/2026
Luis P. VERIFIED CUSTOMER
I just wanted to comment on Jorge’s service. Anyone can be kind and courteous but Jorge really made it feel like I was a long time friend. He was professional as well as honest and up front about the entire process and gave his intake and advice on several key issues. If there was a definition on excellent customer service, it would be how Jorge dealt with me.
5/16/2026
Wesley Ku. VERIFIED CUSTOMER
Great services, very helpful and provided constructive advises.
5/15/2026
Chrissie P. VERIFIED CUSTOMER
He was great! He took the time to explain things to me. Much appreciated!
5/13/2026
Mary S. VERIFIED CUSTOMER
Yes, the experience was pleasurable. Marco was professional and knowledgeable.
5/13/2026
Arthur Dardha. VERIFIED CUSTOMER
Chad was very helpful from the start to the end of the car service. Asking me questions how to help, if anything else comes up in the future, offering me his business card. It was very friendly, and makes me feel coming to Honda-VW service as a family.
5/12/2026
Ann M. VERIFIED CUSTOMER
The service, including recall, was completed timely. I was kept advised throughout the process. Thank you to all!!
5/10/2026
Sandra Eustache. VERIFIED CUSTOMER
Chad's customer service ess professional and kind. .I came in for an inspection and was out within an hour
Great service
5/10/2026
Pearl L. VERIFIED CUSTOMER
Loaner vehicle should be available for customers who has to leave their vaĥicle at dealership for service repair.
5/9/2026
Ciara H. VERIFIED CUSTOMER
I have been a customer for over 10 years after dealing with Jorge I will never come back..