My first time with Bob Tyler Toyota, had a great experience. My service was fast and efficient, I had all my documents sent to me including inspection videos I loved that. Everything was included in my warranty and monthly payment. Smooth sailing, thank you again!
2/22/2026
James K. VERIFIED CUSTOMER
Was quoted 1hr to 1.5 hours, so I was fine to wait at the shop. It took just over 2.5 hours for an oil change and tire rotation. And you don’t even wash the vehicle, which was surprising. If I had been quoted 2-3 hours I could have gotten a ride home and done work, and would have been fine with it.
2/22/2026
Leticia J. VERIFIED CUSTOMER
Great detailed work Charles even gave me a little discount thank you which we never go after buying 6 Toyota cars from Bob Tyler . Video technology was a superb idea to let me visualize the work . a hundred mile check. I pray my car will keep going Keep up the great job guys
2/22/2026
Joshua S. VERIFIED CUSTOMER
Meghan was amazing! Very satisfied. She gave me a warm welcome to Pensacola and made sure I was taken care of. Thanks again Meghan, I will definitely be coming back to Bob Tyler Toyota and asking for you to take care of my service for my new 4 runner.
2/21/2026
Ronald B. VERIFIED CUSTOMER
Charles was great to work with on Thursday.
He was off on Friday so RJ was my contact to follow up on the progress of our sienna. Called him 3 times, busy so left message to return call. He did not, so we came to dealership about 3:30, van was ready to go, so all is good.
2/21/2026
Christine B. VERIFIED CUSTOMER
The service was great!!!
2/21/2026
Tim S. VERIFIED CUSTOMER
Grateful for crystal, Greg, Shane Melvin, Andrew, Chris and the team that helped in transition...a committed bob Tyler and American patriot. Thank you
2/21/2026
Dorothy M. VERIFIED CUSTOMER
Crystal very sufficient
2/21/2026
Bruce G. VERIFIED CUSTOMER
Friendly service done well.
2/21/2026
John B. VERIFIED CUSTOMER
She did a wonderful job
2/21/2026
Mary B. VERIFIED CUSTOMER
Brandi was very nice and considerate. Thanknyou. God bless you all.
2/21/2026
Tony W. VERIFIED CUSTOMER
Ryan is an excellent service writer. He is very confident and does his job
well . I’m very satisfied with all the work he has done on my truck. You have a very valuable employee.
Thank you
Tony W
2/21/2026
Paul D. VERIFIED CUSTOMER
I’ve owned my 2010 Tundra for over 6 years and have always taken it to a Toyota dealer for all maintenance. It just keeps going great. Last week I drove it from Idaho to Florida and took it to the Pensacola for an oil change and break check. All work was done well and I’m looking forward to driving it for several years to come. Thanks Toyota for the great service.
2/21/2026
Phillip K. VERIFIED CUSTOMER
Do not contact me. The service manager is already aware of the issue I had with Krista and she corrected the problem.
2/21/2026
Jeremy H. VERIFIED CUSTOMER
Brandi was great!
2/21/2026
Joanelle C. VERIFIED CUSTOMER
Megan has great customer service skills. She was courteous, respectful, patient, knowledgeable and explained every step patiently. Megan was also friendly.
2/21/2026
Priscilla F. VERIFIED CUSTOMER
Professional and polite.
2/20/2026
Klarice S. VERIFIED CUSTOMER
Great customer service
2/20/2026
Christine B. VERIFIED CUSTOMER
The mileage is not working properly on the dash. The air conditioner make the Sterling wheel vibrate when turned on. That was not happening before the service. When we were coming to Pensacola it wasn't shaking. My son drove it and said i need to bring it back.
2/20/2026
Arnold S. VERIFIED CUSTOMER
Superb service. Lexus performer: Low noise, high output!