Woody greeted me at my car … introduced himself and stayed in touch via text… when I came to pick up my vehicle I paid and Woody had my keys and walked me to my car … happy with the whole experience
4/15/2026
Ricky M. VERIFIED CUSTOMER
I had a couple of issue that were resolved by your staff. We I set up my appointment to have my brake pads replaced I was told it would take 45 minutes and that the cost would be $230 plus tax. When I got there I was told it was going to be a 3 hr wait and I had made no arrangements for that and I got the bill it was $290. Crystal was my service rep and managed to get the service done in under 2 hours and there was an additional $30 fee for shop materials that Crystal got removed…I understand things happen but when you have staff try to make it right that’s what customer service is
4/15/2026
John B. VERIFIED CUSTOMER
It seems very hard to talk to a live person when you need to. AI is great, but when you want to talk to a person, you should be able to pretty quickly.
4/14/2026
Daniel M. VERIFIED CUSTOMER
The turnaround was very quick! Thank you!
4/14/2026
Jewel M. VERIFIED CUSTOMER
Very thorough with and care taken for service.
4/14/2026
Karen S. VERIFIED CUSTOMER
Happy with the work done on my car
4/14/2026
Barbara V. VERIFIED CUSTOMER
He was a very courteous and knowledgeable young gentleman who answered all my questions and advised me of everything that would be done. I am a 92 year old woman who depends on Toyota to service my vehicle and inform me. I am very pleased with a JOB WELL DONE.
Thank you so much. Barbara V
4/14/2026
Janine A. VERIFIED CUSTOMER
Ellen was excellent! She went above and beyond for us.
4/14/2026
Joshua M. VERIFIED CUSTOMER
Thank you Ellen.
4/14/2026
Carl P. VERIFIED CUSTOMER
Excellent
4/14/2026
Ashleigh T. VERIFIED CUSTOMER
Ellen is great! Thanks, Ellen!
After I left, I had to go back, because the mechanics left greased hand prints on the interior front doors arm rest. Shelia took my vehicle to the have the area cleaned. The inside drivers door arm rest was clean. Thank you, Shelia. After leaving the second time, I noticed a black smug, more like a large dot still on the front passenger door arm rest. I did not go back or call. At that point, I was exhausted from going back and forth. I will do better checking before leaving next time.
4/14/2026
John K. VERIFIED CUSTOMER
Greg is the best !
4/14/2026
Steve M. VERIFIED CUSTOMER
Terrific customer service
4/14/2026
Lynn L. VERIFIED CUSTOMER
Appreciated Ellen! Toyota takes good care of my car for me, but wait time is so long!
4/14/2026
Lesley J. VERIFIED CUSTOMER
My service checklist mentioned the tire pressure checked out at 35. But the tire pressure light stayed on, until I checked it myself, & all tires were at 30. It seems like the technician overlooked it.
The rest of the vehicle has been working fine.
4/13/2026
Robin C. VERIFIED CUSTOMER
Crystal was excellent!
4/13/2026
Thomas B. VERIFIED CUSTOMER
Serenah went above and beyond to make things right!
4/12/2026
Roger H. VERIFIED CUSTOMER
The spare tire was not inflated. It was giving the low pressure warning before the service and after.