How can they check my brake linings and pads that my all 4 wheels have wheel locks. And trying to Charge me $1,400 for the service. My 4 runner doesn’t squeak or make any sound when I hit the brake. Possible rip off.
Ernest C
12/31/2025
Razu A. VERIFIED CUSTOMER
I’ve Toyota care.Technician mentioned I have a low on Brake fluid but he didn’t add the fluid.But paperwork shows he top of all the fluid level.
Thanks.
12/30/2025
Matthew C. VERIFIED CUSTOMER
he was very professional and kind. he was willing to work with my dad and me.
12/30/2025
Chun K. VERIFIED CUSTOMER
Good job
12/30/2025
Siu Kau. VERIFIED CUSTOMER
Excellent!!!
12/30/2025
Somchai O. VERIFIED CUSTOMER
I wanted to complete this survey primarily because Jonathan Martinez provided, by far, the best and most excellent service I have ever received at this dealership. From the moment he checked me in, his professionalism stood out. He was thorough, knowledgeable, and clear in explaining the nature of the work being done on my vehicle.
He honored the promised service time exactly as scheduled, and the entire process—from vehicle drop-off to vehicle delivery—was smooth and stress-free. He even notified me promptly that my vehicle would be ready in 10 minutes, just as promised. When the work was completed, he took the time to walk me through everything that was done and personally escorted me to my vehicle to ensure my experience was excellent from start to finish.
What impressed me most was that even though he was very busy helping many customers, he made me feel like I wasn’t just another name on a list. Whether the work was warranty-related or customer-paid did not seem to matter to him. It was clear that commission was not his priority—customer satisfaction was.
Thank you for such an outstanding experience.
12/30/2025
Saul S. VERIFIED CUSTOMER
Jason was very friendly and helpful. I have been tended to by him in the past and he is always great.
12/30/2025
Elizabeth V. VERIFIED CUSTOMER
Was satisfied with Daniel very nice person ,
12/30/2025
Cookie O. VERIFIED CUSTOMER
Todd s the best makes me feel like family
12/30/2025
Li R. VERIFIED CUSTOMER
Good service and excellent experience!
12/30/2025
Maria L. VERIFIED CUSTOMER
Kanikais very pleasant
12/30/2025
Baoping C. VERIFIED CUSTOMER
Good
12/30/2025
Alexander M. VERIFIED CUSTOMER
Nelson was great thank you
12/30/2025
Oscar D. VERIFIED CUSTOMER
I appreciate that the car was promptly serviced. I did not have to wait long.
Thank you.
12/29/2025
Katie K. VERIFIED CUSTOMER
Nelson goes above and beyond. We have had such a great experience with him, and appreciate all of his help!
12/29/2025
Patricia O. VERIFIED CUSTOMER
Yes service was goood thanks
12/28/2025
Mo F. VERIFIED CUSTOMER
Gordon li is very professional and patient, I think he did a really good job
12/28/2025
Onelia V. VERIFIED CUSTOMER
Excellent service. Jonathan Martinez was very helpful since the minute I approached him with a question. He answered all of our questions. He is Very profesional.