Wondries Toyota Auto Repair Service

Excellent service from John Kan , Gordon Li , and Kanika Khiev! I travel from Irvine and it is the service I receive from them that I come to your dealership.

Thank you everyone that helped and specially Zuly. I'm very satisfied with the service for being my first time owning a Toyota. Thank you and happy holidays to everyone.

Great service, friendly, professional. Thank you

She was great, plus there aren't many woman intakers, so you really should keep her around.

I was provided with excellent customer service and a timely return of my vehicle following completion of service.

Todd Tamake is a great service advisor. We live in Pasadena but drive to Wondries because of him and the great mechanics you have.

Everyone there was nice and professional. It was a pleasant experience. My car was ready sooner than I thought.

Good but lacks of attentive service & the reason was because he was having a busy day but this is not the first time he gives me customer service and makes me feel not welcomed, body language: rolling his eyes & showing signs of feeling annoyed in return making me feel not welcomed, was not very thorough: very superficial, partial and not complete to every detail of the parts and services he was recommending. When I first got to there I asked him hours in advance for a print out of services done for me in the past and when it was time to leave he made me wait for him as he ignored me, had me going back and forth trying to get some one else to help me at his request to me, after about 15min he finally gave the cashier access to my service history whom I was asking for help and who kindly offered to helped me. If the young men who offer to print out the Invoices wouldve not offer to help I probably would of had to practically beg him to help me. I asked him nicely but please dont put customers who bring you business in a uncomfortable position. We want to feel welcomed and appreciated. I dont want him to help me anymore. If I notice that the problem is the culture of this place I will have to take my business somewhere else, buy my wifes, my daughter, my sons car and my second truck somewhere else.

He was clear and got the car service in promised time window

Todd always goes above and beyond to help us whenever we bring in our 4Runner for service. He’s the reason we’ve been getting our car serviced at Wondries for the last 15+ years. As long as Todd is there, we will continue to be a loyal customer.

he was nice and prompt

Great customer service and very cordial

All the employees are professional Zuly Naranjo is the best

Exelente servicio

Wait time to check in was long. No shuttle services.

Excellent professional service as usual! Thank you!

Unfortunately, I was not provided with accurate information from the beginning. I was unaware that an inspection was going to be performed. I did not authorize it. I would have expected the service writer to have told me what was going to be done to my automobile upfront as well as the cost.

Satisfied, they check and top off the fluids this time thank you.

Todd is always awesome.

Great job