Jason was very helpful today with taking care of my car
5/3/2026
Sam K. VERIFIED CUSTOMER
Everything was great answer all my questions and came up ahead for the future. Thank you, Toyota.
5/2/2026
Kate V. VERIFIED CUSTOMER
Gerry was amazing! He provided such terrific customer care and I really appreciate it. I'll definitely be back with future service needs.
5/2/2026
Anthony M. VERIFIED CUSTOMER
I think Mr. Sampson is a nice and thoughtful person.He attends to all my needs.\nAnd is there when I need him
5/2/2026
Lorlita C. VERIFIED CUSTOMER
Thanks to Emilio, I found out what’s wrong with my car. It needs some parts replacement. He explained it all to me. I’m planning to get it fixed sometime. I’ll call Emilio if I’m ready. Again , thanks Emilio as always you’re assisting me for almost 9 years now . Bless you.
5/2/2026
Raymond W. VERIFIED CUSTOMER
Thanks ! Gordon .
5/2/2026
Paige K. VERIFIED CUSTOMER
Todd always takes care of me. He gives me up dated on my vehicle
5/1/2026
Ronald P. VERIFIED CUSTOMER
Ti have known todd for 5 years now. We talk like a barber and his customer. He understands I am a DUI oops DIY customer and can handle the light stuff. But is patient with my car enthusiast convos. His professionalism shows his knowledge and experience.
5/1/2026
John L. VERIFIED CUSTOMER
The oil change service too way longer than expected. Also the advisor did not bother to go through the multi-point inspection results with me as listed on my invoice. I will enlist another service dealership to assist me further on the recommendations listed on my own.
5/1/2026
Crystal H. VERIFIED CUSTOMER
Very professional and helpful. The process was fas and smooth.
5/1/2026
Erick C. VERIFIED CUSTOMER
Gordon explained everything clearly. The service was completed quickly. Nothing to complain about. Good job!
5/1/2026
Jesse G. VERIFIED CUSTOMER
Great work fast with paperwork. Got in and out
5/1/2026
Elvia O. VERIFIED CUSTOMER
Thank you for taking good care of me. I was very happy!
5/1/2026
Effi F. VERIFIED CUSTOMER
I liked toyota of alhambra and also Daniel, who is a friendly and helpful person.
5/1/2026
Fan Ming. VERIFIED CUSTOMER
I appreciate Jason's great personality and customer service skills. Thank you so much Jason!
5/1/2026
Timothy K. VERIFIED CUSTOMER
Di was extremely friendly and helpful. He answered all my questions and concerns. Today was my first time getting an oil change and he helped so well. He’s awesome!
5/1/2026
Edwin G. VERIFIED CUSTOMER
She was very helpful sweet kind person I ever met thank you so much
5/1/2026
Pablo G. VERIFIED CUSTOMER
They didn’t take care of the issues.
4/30/2026
Marcus A. VERIFIED CUSTOMER
I had a really disappointing experience at this location in Alhambra. From start to finish, the customer service was poor and unprofessional.
When I first arrived, I was left sitting in my car for about 15–20 minutes with no acknowledgment. During that time, staff were talking among themselves instead of helping customers. One employee even reached into my car and rolled down my window without asking, which was uncomfortable.
When I went inside, things didn’t improve. The service advisor continued having a personal conversation with a coworker right in front of me instead of assisting me. It felt disrespectful and like my time didn’t matter.
Picking up my car was just as frustrating. At the cashier and parts counter, staff were again engaged in their own conversations while I stood there waiting to be helped. No urgency, no acknowledgment—just more waiting.
Overall, the lack of professionalism, poor communication, and disregard for customers made this a frustrating experience. I would not recommend this location based on how I was treated.