Again very satisfied with Metro Lexus. Plan to purchase a new vehicle next spring from them.
5/16/2025
Ibolya T. VERIFIED CUSTOMER
Professional staff, nice people, lovely waiting area and good coffee!
5/15/2025
Jennifer H. VERIFIED CUSTOMER
Service was good; however, I purchased new tires and I specifically asked for tires made in the USA. We went over the options with the tire expert and I made my selection with the understanding that the tires I selected were made in the USA. I now see the tires on my car are marked made in Canada. Very disappointed
5/15/2025
Kenneth K. VERIFIED CUSTOMER
Travis was awesome.
5/15/2025
Angie Y. VERIFIED CUSTOMER
Excellent service!! Very pleased!!
5/15/2025
Ihor K. VERIFIED CUSTOMER
Very good troubleshooting to find the probllem
5/14/2025
Gloria W. VERIFIED CUSTOMER
Paul was a Great help in explaining the process of what the technician was going to do and why.
He was very patient with me while I called my insurance company for verification.
Patient with a great attitude.
I appreciated that.
5/14/2025
Ovella R. VERIFIED CUSTOMER
Paul was very helpful.
5/14/2025
Charlie W. VERIFIED CUSTOMER
The service person Cassie is pushy, less respectful and not so professional
5/14/2025
Krzysztof C. VERIFIED CUSTOMER
Adam like always the best.Thanks Adam
5/13/2025
John R. VERIFIED CUSTOMER
The work performed was fine and completed as expected. However, after returning home and reviewing the invoice, I noticed a charge of $21.00 for “miscellaneous charges and deductions for all jobs - Shop Supplies”. Seriously? I had mud flaps installed and believe any anticipated “shop supplies would have been included in the original quote. The only reason that I came to your service center today was because “body plugs” were not installed correctly when I picked up the newly purchased car last week. The manager offered a $50 discount for the inconvenience but to charge $21 for supplies on a simple mud flaps installation mitigates any good will.
Frankly, if I could have reviewed the invoice in detail, instead of signing off on a credit card sized signature pad with no explanation, I would have disputed the charge before paying.
5/13/2025
Mohamed H. VERIFIED CUSTOMER
I appreciate the service provided during my recent visit. Jeffery has been great and very caring. However, I noticed that the issue with the wireless charger in my car wasn’t addressed. Currently, it initiates charging but disconnects after about a minute.
Additionally, my fuel tank was empty upon pickup, despite being informed that a full tank would be provided as a complementary thank you for the service campaign. They ended up filling it for me, which I appreciate.
5/13/2025
Viveca W. VERIFIED CUSTOMER
Adam was very pleasant, professional, and patient. I felt I was in good hands working, like I do when working with Jeffrey Miller.
5/13/2025
Seth C. VERIFIED CUSTOMER
Travis was fantastic and timely. Great guy you have there!
5/12/2025
Carol B. VERIFIED CUSTOMER
Very professional and courteous
5/12/2025
Larry S. VERIFIED CUSTOMER
Good job. Well done. Very professional
5/12/2025
Heide M. VERIFIED CUSTOMER
Jeffrey Miller did an excellent job in handling my service. He kept me up to date on everything that was being done in a timely manner. I was very satisfied.
5/12/2025
Jacqulyne D. VERIFIED CUSTOMER
He is always professional and truthful.
5/11/2025
Derrick R. VERIFIED CUSTOMER
It’s crazy but my tire had blown and I was there for about 8.5 hours now I I paid 1500 dollars for work and it was three new tires and balance plus other work and it was 3.5 hours which was still too long to me but at least the service was A1.