Put 7000 miles on paperwork. Vehicle had 2000 miles! Really?
They corrected it before I left but I thought I was at a Lexus dealer? Felt like i went to a used car lot! Everyone was very nice and corrected the problem but …..
Thank You
8/10/2023
Olivia G. VERIFIED CUSTOMER
Adam is extremely thorough and congenial.
8/10/2023
Ed O. VERIFIED CUSTOMER
I depend on Paul Cooper to always give me the best service and he has never let me down. As long as he is there I will be back. Thanks
8/10/2023
Beverly C. VERIFIED CUSTOMER
Your team is the greatest!!!
Thank you
8/10/2023
Tommy S. VERIFIED CUSTOMER
He explained to me, what's going on with my car???? in and out he was very thoughtful.
8/10/2023
Roy M. VERIFIED CUSTOMER
Read earlier submission.
8/9/2023
Maria S. VERIFIED CUSTOMER
Thank you
8/9/2023
Gwendolyn S. VERIFIED CUSTOMER
Very professional and efficient. It was a pleasure.
8/9/2023
Kenneth A. VERIFIED CUSTOMER
Adam us always friendly, professional and welcoming. Great customer service.
8/9/2023
Kim L. VERIFIED CUSTOMER
Jeff is the best!!! He always goes out of his way to ensure customer satisfaction. Metros service department is the best in Cleveland.
Jeff deserves a raise!!
8/9/2023
James M. VERIFIED CUSTOMER
Problem was solved and they were great in keeping me updated.
8/9/2023
Richard J. VERIFIED CUSTOMER
Would like to know what or why the check engine light came on
8/9/2023
Alan M. VERIFIED CUSTOMER
Excellent service and appreciated scheduling us for service during our travel between Canada and Florida
8/9/2023
James C. VERIFIED CUSTOMER
Paul Cooper was very informative and professional. GREAT experience!!!!
8/8/2023
Mary M. VERIFIED CUSTOMER
Adam, you are professional
and warm. Thank you for your attention.
Mary Benson
8/8/2023
Douglas L. VERIFIED CUSTOMER
did not complete all items on list.I returned the car and waited for completion.
8/8/2023
Annette S. VERIFIED CUSTOMER
I really appreciate the great service I receive your service dept. Everyone is friendly and helpful. Would not go anywhere else.
8/8/2023
Deborah B. VERIFIED CUSTOMER
Gabriel was not only warm and welcoming but also extremely thorough with his assessment and kept me informed on the progress of the service. Everyone (Cordis, Jeff, Dan, Noah, Paul, Taylor) have been wonderfully accommodating and helpful over the years and Gabriel fits right in with the fabric of this great team. Thank you.
8/7/2023
Diane A. VERIFIED CUSTOMER
Jeff is the best!! He is very thorough when explaining the service he provides.
8/7/2023
Kelly N. VERIFIED CUSTOMER
Hate needing work done to my car but always happy with my experience at Metro.