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Real Reviews from VERIFIED CUSTOMERS
Bob S. VERIFIED CUSTOMER
Service was an excellent experience as usual
1/8/2021
Meredith M. VERIFIED CUSTOMER
Laura was very nice to me and my son- she took the time to show him around and answer his questions - she even sent him a Lexus die cast car the next day! It was nice to have something positive happen in our lives
1/7/2021
Jennie H. VERIFIED CUSTOMER
Nick is a wonderful addition to the service team. My first encounter with him was in Sep 2019 when I bought my GX. He was the tech person to explain everything on the car. He has helped me numerous times with the bluetooth issues.
1/7/2021
Mike H. VERIFIED CUSTOMER
Scott was very knowledgeable - and made sure I received great service! I am very satisfied with my service visit.
1/7/2021
Debra T. VERIFIED CUSTOMER
Great service very professional
1/6/2021
Francine H. VERIFIED CUSTOMER
I appreciate being able to text Marty and setup service with valet pickup with little effort on my part! With personal issues in my life right now I truly appreciate the service I received from Lexus of Akron/Canton! Thank you!!!
1/6/2021
Georg B. VERIFIED CUSTOMER
Laura has been very helpful, efficient and friendly. She is doing a good job for your company. I was not that satisfied with some of the other people in the service department when some service work was done last year
1/6/2021
Suzanne T. VERIFIED CUSTOMER
Ok
1/6/2021
David A. VERIFIED CUSTOMER
Scott is always very thorough with his explanation of the services performed on my car. He’s patient and never rushes you during the consult. I use, and always have used, the dealership for 100% of the services on my 2008 LS. I have been completely satisfied with the team at Lexus of Akron-Canton.
1/6/2021
David B. VERIFIED CUSTOMER
Many thanks to Laura Davis for squeezing me in to the schedule for a battery replacement after the holiday. Excellent service and only waited an hour on a speedy fix on my RX350. Two thumbs up from a happy customer !! David B
1/5/2021
Cindy W. VERIFIED CUSTOMER
Very professional
1/5/2021
Deb A. VERIFIED CUSTOMER
I know when Laura is working everything will be addressed and finished on time.
1/5/2021
Ann L. VERIFIED CUSTOMER
This was my first service experience with your company. I was very pleased with your employees. Excellent service and friendly and knowledgeable staff. I have recommended your dealership to all of my friends. Thank you.. Ann L
1/3/2021
John S. VERIFIED CUSTOMER
I took my car in to get an oil change and tire rotation on your slip it says the person is supposed to check the air in my tires I had to put air in my tires last week because they changed because of the weather so after having my tires changed in my truck car serviced by Lexus of Akron I’ll look at my tires and the air is still the same as it was I put in last week you never check the pressure in my tires how can I be satisfied with something like that
1/3/2021
Bob S. VERIFIED CUSTOMER
None
1/1/2021
Pete G. VERIFIED CUSTOMER
Marty has always done a great job in the service department
1/1/2021
Leroy G. VERIFIED CUSTOMER
Scott was really helpful and courteous and if I had to come back for any service I definately would like to helped by Scott.
12/31/2020
Charles W. VERIFIED CUSTOMER
Went out of her way to find and obtain the right tires. Y
12/31/2020
William W. VERIFIED CUSTOMER
The service Team was very courteous, responsive and respectful! Easy to deal with.
12/31/2020
Lisa W. VERIFIED CUSTOMER
Appreciated the promptness in helping with my new Lexus and issue.
12/30/2020