Excellent Excellent Excellent service! Marty was very effecient and courteous as a representative of Lexus and definately an asset to the company. He made my situation less stressful by keeping me updated on my cars progress. The service department did an exceptional job trouble shooting and accurately diagnosing the problem when no one else could. I can only say THANK YOU to everyone who put in the quality time and effort..you are abs-olutely the best! I will definately choose Lexus again!
-Kimberly C
10/20/2022
Richard S. VERIFIED CUSTOMER
Great team!
10/19/2022
Jodene Q. VERIFIED CUSTOMER
Thank you.
10/19/2022
Terry W. VERIFIED CUSTOMER
Nick is the best! Always takes the best care of my family! Thanks for all you do!
10/19/2022
Joy G. VERIFIED CUSTOMER
Efficient and helpful. Smooth process and informative. Only complaint is my extra fob battery was overlooked and I forgot to ask. Otherwise, no complaints.
10/19/2022
Joyce S. VERIFIED CUSTOMER
Car still vibrates when excelerating btwn 60-80 miles per hour
10/19/2022
Donald N. VERIFIED CUSTOMER
It was timely and was explained what was done
10/19/2022
Thomas C. VERIFIED CUSTOMER
Thank you.
10/18/2022
Elizabeth G. VERIFIED CUSTOMER
Your team always does a great job. Thank you for great service.
10/17/2022
Christine R. VERIFIED CUSTOMER
All things aside, I really think $300 is pretty steep for oil change, cabin filter and tire rotation. Our previous car a Toyota Prius had yearly maintenance similar to this at Don Joseph in Kent for under $70
10/16/2022
Marlene P. VERIFIED CUSTOMER
Speedy service. Love the wash and the i side detail cleaning.
10/15/2022
Olivia F. VERIFIED CUSTOMER
Thank you for taking such good care of me.
10/15/2022
Myrna S. VERIFIED CUSTOMER
Everything went well, but the car was not washed before returning.
10/15/2022
Theresa K. VERIFIED CUSTOMER
I am not happy - I miss my previous service advisor Scott. He was personable and actually took time to talk to me. I had a question for Nick and I am still waiting to hear from him. This new texting system is horrible - how do you expect me to feel the highest quality of service if you don’t even take the time to call me.
10/14/2022
Dennis H. VERIFIED CUSTOMER
No comment
10/14/2022
Linda L. VERIFIED CUSTOMER
Will wait for the survey but I have no complaints.
10/14/2022
Nicola G. VERIFIED CUSTOMER
Nikolas did a great job.
10/13/2022
Kimberly K. VERIFIED CUSTOMER
Nick always does a great job and is easy to deal with.