The service team has always done a good job
With my vehicles.
7/18/2023
Ruth H. VERIFIED CUSTOMER
Excellent as usual. Thank you Josh and Nick for all your hard work and attention to detail.
7/17/2023
Mary E. VERIFIED CUSTOMER
Josh did a great job of communicating and he answered all questions. Great job!
7/15/2023
Sergey K. VERIFIED CUSTOMER
Everything from communication to professionalism, all was very highly appreciated
7/15/2023
Rahmat T. VERIFIED CUSTOMER
Thank you Nick. Good job
7/15/2023
Karran J. VERIFIED CUSTOMER
Friendly & took care of all problems with my vehicle.
Job well done & 100 o/o satisfied
7/14/2023
John C. VERIFIED CUSTOMER
Wonderful service provided
7/14/2023
Kanthasamy R. VERIFIED CUSTOMER
Nick Delivers the best customer service . He is the best . Please recognize him for his exceptional service . Thank you , Dr. Ragu
7/14/2023
James H. VERIFIED CUSTOMER
I miss Marty!
7/14/2023
Bashar M. VERIFIED CUSTOMER
My car was done on time
7/14/2023
Lisa S. VERIFIED CUSTOMER
The main reason I brought the car in for, did not get fixed.
7/13/2023
Timothy S. VERIFIED CUSTOMER
Well taken care of .
7/13/2023
Marta M. VERIFIED CUSTOMER
Thank You Pryce! He listened to me & took the time to look into my questions.. & to find the answers..He was Very Polite & Pleasant … He did a Great Job!
7/13/2023
Nancy K. VERIFIED CUSTOMER
You all treat me great. You explain everything so throughly. Thank you for taking care of my car.
7/13/2023
Christina P. VERIFIED CUSTOMER
Great service thanks!
7/12/2023
Ronald S. VERIFIED CUSTOMER
The absolute BEST
7/12/2023
Helen T. VERIFIED CUSTOMER
Thank you.
7/12/2023
Faisal A. VERIFIED CUSTOMER
Nikolas was great. However the detail service was disappointing. I could have gotten better service outside. Many spots that show they haven’t done the basic cleaning by using vacuum or towel.
7/12/2023
Lisa J. VERIFIED CUSTOMER
Where do I begin, I received a quote for over 5K worth of work on a car that’s close 7 yrs old. Lexus quality in vehicles is continuing to erode in my opinion. I purchased tires in 2021 that do not have 60K miles on them from your dealership and I am being told that you recommend replacing now.
You itemized every repair being made, however when it came time break out the cost of spark plugs and labor chrgs I was told you cannot provide a cost), extremely unacceptable.
Finally, when it came time to pay for services rendered for my vechicle my baby set a card usage limit on it that I could only use up to 1k, vs the full service will of $1204.93, I was told it would be 3k, but that only held true through noon, your service department took the maximum, I made a request to pay the remaining balance by phone in the morning, and was told no. That’s fair to a fault, as I see it I have been a loyal patron for more 8 yrs. All repairs have been by your dealership and to experience no leniency or good faith is abhorrent! Not to mentioned that my car wasn’t washed when I picked it up, has made me reconsider using your services in the future, or staying with the Lexus brand.