I have extra floor mat on the driver side. I understand it is not recommended by the Lexus, but do you have to take that mat and throw it on the back seat where all the debris are scattered everywhere? you could have simply put it on the outside of vehicle while you are working. After work is done, you could have us do whatever we want. This happens every time I take the vehicle to dealership for something.
7/12/2023
Joann T. VERIFIED CUSTOMER
Thank you for helping me keep my Lexus in top shape
7/11/2023
Cheryl B. VERIFIED CUSTOMER
As I expect the service was excellent.
7/11/2023
Judith Z. VERIFIED CUSTOMER
Very courteous and professional
7/11/2023
Robert W. VERIFIED CUSTOMER
Nick was responsive and professional, keeping me well informed throughout the service process.
7/10/2023
Christian F. VERIFIED CUSTOMER
I appreciate the quality service and professionalism.
7/10/2023
Mary C. VERIFIED CUSTOMER
Great job as always.
7/10/2023
Peter V. VERIFIED CUSTOMER
Nick was great. Help me greatly.
7/8/2023
Desheng L. VERIFIED CUSTOMER
Pryce was friendly, but I found oily dirty spots inside and outside of my car and paint scratches after service.
7/8/2023
Denise L. VERIFIED CUSTOMER
Did not receive the paint for my repair after being told more than 5 times on three different repairs that I would receive it. Still waiting on my base pain and top coat as promised. Rest of service was fine but even though I have reminded and promised I would receive it. I had confirmed mailing address on numerous occasions and now am being told it was sent to my other home. It was not delivered there either.
Denise L
7/7/2023
Mary S. VERIFIED CUSTOMER
All except the cost but thanks for taking off 165. From the bill otherwise all is very good
7/7/2023
James D. VERIFIED CUSTOMER
Good service professional staff
7/7/2023
John A. VERIFIED CUSTOMER
Communicated very well.
7/6/2023
Sandee R. VERIFIED CUSTOMER
Service department is organized, friendly and helpful. A++
7/6/2023
Irina C. VERIFIED CUSTOMER
Thank you for good and timely services, Nikolas. Always a pleasure to come in and enjoy warm welcome.
7/5/2023
Jacqueline M. VERIFIED CUSTOMER
Pryce's work was very good.
Thank you!
7/5/2023
Max L. VERIFIED CUSTOMER
Thank you very much for your kind assistance
Much appreciated
7/5/2023
Dawn L. VERIFIED CUSTOMER
I was advised the service would take 45 minutes, however it was closer to 120 minutes for the 25000 mile service
7/4/2023
Patricia S. VERIFIED CUSTOMER
The service and all the employees are great. I have never had a problem always happy.