Right Honda Auto Repair Service

Fabian goes above and beyond the call to do a good job. I really appreciate his good service and care to detail with my car.

Excellent experience

great work as always!

Timothy was most helpful, answered my questions & got me in & out in no time. Tim is an asset to Right Honda.

Daniel was very professional and easy to work with. He did a good job we will be back.

Daniel was very pleasant & professional to deal with

Outstanding!

Alan, was very kind, professional and excellent! Thank you! Susan M

Your dept was great. Service was done fast and at the right price. My only suggestion would be to fix the coffee machine (all I got was hot water...I did mention it to someone up front, but never saw anyone come to address the issue). Thanks

Very efficient

Daniel did an excellent job thank you very much

Fabian is wonderful!

Great customer service!

No issues with service provided by Dan but I found your services very expensive and confusing invoice as well.

Great service-fast turn around while I waited.

Andrew is always very helpful and professional. He is a true asset to your team.

The usual great staff, great work done, and very timely! Have never had anything but the best from you all! Thank you!

Lennen was so kind and informative. Everyone was nice and the waiting facility was pleasant.

Dan was great

Andrew was wonderful. I did have a pretty unsatisfying thing happen though and I have reflected on how it could have gone where I could confidently have said everything is excellent- despite them not doing something they said they would. Just as I turned onto Frank Lloyd Wright Boulevard I realize that one of the red lights were still on in my car. I tried calling to see if I should turn back or if it is just something that will be OK if the lights on and I can get it taken care of the next time I’m in for service. It took me three phone calls to get through to somebody that could answer that question. I think it would’ve been much better handled if the person that answers the phone said just a minute let me see if I can find somebody to talk to you about that, and wait until somebody and it was definitely on the other end. Instead she said I can’t help it if they’re busy and they can’t answer the phone. I ended up getting three answering machines. By the third when I was quite upset. Ultimately Andrew was able to clear it up for me. My dissatisfaction has to do with me not feeling heard by the front desk person answering the phone. It all would have been perfect if she could have stayed in the line until the other person picked up. When it rang to a machine, she then could have gone to the next plan knowing my situation and the fact that I was driving . She literally said “ it would be impossible for me to make sure you talk to someone”. Another thing that upset me after that was that it was 3:15 when I ultimately got through to whom I think was a manager of some sort named Chris and he said “ well if you can get back within 15 minutes we can take a look”. What? They are open until 4 and I was the person that was just cold shouldered and who didn’t get through to people. I was only 10 minutes away so I met his request but that was not the right way to say that to someone who is already upset. Much better would have been to ask “how far away are you?” And the. Formulate his answer based on my response. It feels more collaborative and I would have felt better about everything. Honestly, the person I was happiest with during this whole experience is Andrew. He’s the only person who showed he really cares about me. I don’t mind that a mistake was made. I mind about the way I was treated when I had a simple question: should I come back or just wait until the next service