Right Honda Auto Repair Service

Thank you Bill. Excellent once again.

Great service! Thank you!

Daniel was excellent

They didn’t gave me the car clen the water wash was not good and all the dirt appears with dots and requested once again but they tried to bluf me just putting water on particular mud dots I have shown

I appreciate the genuineness and fair pricing.

It's always great dealing with Bill!

First of all when when a mistake is made you’d think you would do anything within your power to satisfy your client. I am definitely not satisfied with how this entire situation was handled. If my car was towed to your dealership because of an overnight on your end I expect to be called by the person who I was dealing with, No instead I get a call from an associate by the name of Bill to ask why my car was there? That really annoyed me. This call occurred something during 7am. Finally around 9ish I was contacted by person who’d I been working with the previous day letting me know my car was finally being checked out by a technician. The only reason he had called was because he had a vm of mine that I had left him. Lennon’s customer service was not bad, Howe it wasn’t exceptional. He and I had agreed that I’d try to give him an address to where I’d want my car towed, then I get a call from Gaston who asked what time I’d be picking up my vehicle so he’d have it washed and with a full tank of gas. Definitely not complaining about this however I’m so disappointed with the lack of communication or as I call ownership of my situation. I never again received a call from Lennon to find out if I had an address to where my vehicle could have been towed. I normally don’t complain, I usually go out of my way to recognize wonderful customer service when I see it however I am so disappointed with how you as a company failed me as a consumer and I got just “okay” customer service. I am really thinking of giving Right Honda a not so good google review. Lastly, I emailed Lennon the receipt for the my vehicle’s towing services and never got an acknowledgment it was received on his end. Wasn’t told a check would be ready for me. This is another thing that bothered me, if Rigt Honda was going to pay for these service and we had a clear understanding of that there was no concern about giving payment to them directly. The tow driver wanted payment from me so I had to pay him. I feel this too was left for me to handle. I’m really hoping my tire pressure sensor that was not talked about has been taken care of too.

Andrew was very courtious and he was very quick getting me in and out !

Andrew is very professional courteous and efficient give him a raise

seevice was excellent!

Tim always make my service experience memorable. His attention to detail, coupled with his stellar attitude is appreciated.

Helpful

Alan and your team has always done an excellent job of servicing my car. I couldn’t be happier!

Very professional team. I appreciate the quality and quick service

Bill Thornton is the best! Right Honda Provides great service. Wish the sales department was the same.

As far as I can tell, all is good! Tim was especially helpful.

Thank you for the excellent, professional, and very timely assistance in finding the problem and completing the repair! Tim Hatcher was efficient and thorough in providing service for our 2016 Honda Odyssey. I would recommend him as an outstanding Honda employee! I was provided with a loaner car immediately and the repair plus oil change were completed within a very short time the same day! I appreciate Right Honda ????????.

Scott was absolutely wonderful!! Excellent service at right Honda from everyone!

My oil change was so quick and my car was washed too! Thank you!