My 24 year old daughter brought her CRV in on Saturday to have the alignment checked as she felt that the car was pulling to one side on the highway. As she attempted to explain this to the service rep, his response and attitude made her feel like he thought she was stupid and that she didn’t know what she was talking about. Later after the car was looked at by the technician it was confirmed that she was correct and it needed an alignment. Also, as she was waiting in the dealership lounge for her brother to pick her up, a salesman sat next to her and harassed her and made her feel very uncomfortable by asking personal questions as well as trying to lead her into talks of buying a new car when she showed no interest and she told him that she was just in for service and not interested in buying. He persisted in spite of her attempts to politely say that she was not interested. After she left the dealership she was reduced to tears due to their condescending and aggressive behavior. We will not be doing any future business with Right Honda for service or sales.
10/7/2018
P C. VERIFIED CUSTOMER
Great service
10/7/2018
John M. VERIFIED CUSTOMER
Service was fast.
10/7/2018
Enid G. VERIFIED CUSTOMER
My car was being checked for an electrical issue. The tech forgot to hook up the alarm. I had to drive back. 31 miles round trip & a lot of wasted time. Still deciding if i am going back to Right Honda to have the repair.I am concerned about their attention to detail.
10/7/2018
Pravin K. VERIFIED CUSTOMER
Great Service and suggestions by Alan J Mckenna.
10/7/2018
Stacy C. VERIFIED CUSTOMER
Awesome fast service once again. Very helpful
10/7/2018
***** Donna. VERIFIED CUSTOMER
Lennon was prompt to tell me the status of my car. No surprises. Very nice
10/7/2018
Claire C. VERIFIED CUSTOMER
George Williams is a fantastic salesman and such a gentleman. It was a pleasure to meet him I have not decided what card to buy but if I decide to buy a Honda I will be back to see him.
10/7/2018
Tamara C. VERIFIED CUSTOMER
Fantastic service and speedy! Thank you!
10/7/2018
Rachel K. VERIFIED CUSTOMER
Great as always
10/7/2018
Cynthia D. VERIFIED CUSTOMER
Great service
10/7/2018
Diane R. VERIFIED CUSTOMER
Chris cared about my car problem and my need to get it taken care of promptly, so I could get to work.
10/7/2018
Sarah C. VERIFIED CUSTOMER
I wish i wasnt bugged from sales everytime i come in for an oil change
10/7/2018
Tom D. VERIFIED CUSTOMER
I bring all 3 Hondas to Right Honda for service. Good service all around.
10/7/2018
Ruth M. VERIFIED CUSTOMER
Prompt svc. Car was ready when Lennon said it will be.Appreciated him going over what the status of my car is. Thanks
10/7/2018
Joseph N. VERIFIED CUSTOMER
Dan was very helpful and informative. Great service and a very friendly demeanor.
10/6/2018
Fred Y. VERIFIED CUSTOMER
Great customer service!
10/6/2018
Yvonne J. VERIFIED CUSTOMER
Fabian is always so friendly, nice and prompt. Very thorough and I always try to ask for him. Love the service here