Daniel was great at assisting me today. He was professional, courteous, informative and was an excellent representative for your company. Just one of many more reasons why we continue to bring our business there.
11/20/2018
Jocelyn R. VERIFIED CUSTOMER
The first guy who greeted me was nice up until I told him that the appointment was set up with Tim. So he said I’ll go grab him for you. Comes back a few minutes later and says that Tim is on the phone so that he’ll take care of me. I ask him a few questions regarding pricing and he says that Tim will have to call me back to discuss that with me. I then had to Uber to work because no shuttle service was offered to me. Mind you I’m only half a mile down the road.Tim then calls me an hour later and discussed a few options and I select two out of the three of the stuff that was recommended. I then never hear back that my car is ready so I go back five hours later to pick up and pay. And I thought you guys were like other Honda dealers. I usually visit the one in Avondale and they always give me a complimentary car wash. After having my car for five hours I was expecting the same but I guess this is not protocol at this location. So I won’t be returning. You guys even send a text message to reach out to in case I have any questions. I asked two questions and nobody ever got back to me.
11/20/2018
Ritchie H. VERIFIED CUSTOMER
Fantastic quick service.
11/20/2018
Richard S. VERIFIED CUSTOMER
I was quoted 45 minutes for my service today and it actually took 2 hours. I find that to be unacceptable when an appointment has been made. What is the point of making an appointment? I don’t blame Daniel for the issue, and it was nice of him to discount the service, but I am overall disappointed. We will probably look at other options for service in the future.
11/20/2018
Henry N. VERIFIED CUSTOMER
I was very pleased with the service and pleased that it did not take that much time since I came in without an appointment.
11/20/2018
Jean N. VERIFIED CUSTOMER
Excellent service, always pleased with the service I receive at Right Honda!
11/20/2018
Ed Q. VERIFIED CUSTOMER
Enjoyed working with Andrew Cyr. Look forward to working with him in the future.
11/20/2018
Jen M. VERIFIED CUSTOMER
Very quick and efficient service. Thank you.
11/19/2018
Nicolas A. VERIFIED CUSTOMER
Professional and friendly.
Great servce and minimal waiting time.
Set TV channel on CNN.
Thanks.
11/19/2018
Eugene C. VERIFIED CUSTOMER
I sent and email to Chris asking about and issue the service tech found and have not heard back. Checked your web site to contact service manager and no one is listed.
11/19/2018
Marcia H. VERIFIED CUSTOMER
Great service. Got the car in fast for the airbag fix and it was fast, efficient and friendly.
11/19/2018
Brian T. VERIFIED CUSTOMER
Lennon was prompt and answered all of my questions thoroughly.
11/19/2018
John Q. VERIFIED CUSTOMER
Great service and really good service writer.
11/19/2018
Len D. VERIFIED CUSTOMER
He’s great at customer service
11/19/2018
Karen T. VERIFIED CUSTOMER
Lennon scheduled me right away. Battery replaced! Great experience! Lennon was very professional and pleasant to work with.
11/18/2018
Joe G. VERIFIED CUSTOMER
Daniel was excellent
11/18/2018
Stella M. VERIFIED CUSTOMER
Very nice ????????????
11/18/2018
Denise D. VERIFIED CUSTOMER
What began as a where was the alarm day. I am normally at work by 730 am latest and it was 1000am. Called Honda care tow truck in 30 minutes vs 60 quoted. Driver exceptionally helpful. Changed tire, then drove to Honda Lennon greeted a not so happy version of myself. My mother was hospitalized at the time, I was trying to keep up at work. Lennon was congenial polite and executed the process of my tire replacement effortlessly. Wow ???? thank you for your kindness.