My old service advisor (Justin) failed me by not communicating with me on the brand new tires I was expecting to be installed on my vehicle. Continental tires were ordered but not <control contact tour M A/S> that I was quoted a price for. Justin even quoted me a price for the tires that were on my vehicle (Bridgestone Dueler H/P) and I was told by TJ these tires would not hold up in AZ heat. I spoke with the Service Manager Tim Hatcher and voiced my concerns. Saying Sorry didn’t seem good enough!
5/19/2026
Mike B. VERIFIED CUSTOMER
Thank you
5/19/2026
Valerie H. VERIFIED CUSTOMER
Chris kept me informed as I waited for my car. He was very helpful and patient with my questions.
5/19/2026
Stuart**70.3 6/1/24. VERIFIED CUSTOMER
I wasn’t happy with time and the confusion with the texting
5/19/2026
Sally D. VERIFIED CUSTOMER
Bill Thorton is the best and Right Honda is the best. I wouldn’t trust my car with anyone else. I’m loyal to the brand Honda many years now well done you!!!
5/19/2026
Lici K. VERIFIED CUSTOMER
Alex Gallegos was AMAZING! I felt safe with him, and I NEVER trust ANYONE!!! I will only work with Alex. He is kind, patient, honest, and respectful.????
5/19/2026
Vatche D. VERIFIED CUSTOMER
Great customer service.
5/19/2026
Jodie. R. VERIFIED CUSTOMER
My oil change took THREE hours. When I arrived I should’ve been notified that your team was that far behind so I could’ve made the decision to reschedule.
5/19/2026
Richard. H. VERIFIED CUSTOMER
We expected this service to be coveted by Honda as part of our 2024 CRV package. No it cost $ 500.
The car interior was not vacuumed as is usual.
5/18/2026
Clare B. VERIFIED CUSTOMER
Ken was outstanding and very thorough. Answered all my questions and made sure I had no other questions. Props to Ken and his wonderful customer service. Thank you!
5/18/2026
Yimy C. VERIFIED CUSTOMER
Siempre la mejor atención con Alex todo salió excelente y todo fue rápido
5/18/2026
Joyce N. VERIFIED CUSTOMER
Tj was very helpful and friendly. And answered all my questions with patience
5/17/2026
Jenny Y. VERIFIED CUSTOMER
Oil change plus passenger axle replacement, power steering flush, TPMS diagnostic, repair of a leaking A/C condenser, fluid service we’re all supposed to be completed by end of day, and after having our vehicle all day they only completed the oil change. The air filter was left on the passenger seat and the air conditioning didn’t work at all at pick up.
5/17/2026
Patrick S. VERIFIED CUSTOMER
The service at the dealership was great….confusion and delays in providing transportation to area restaurant was frustrating.
5/16/2026
Pat O. VERIFIED CUSTOMER
Chris Mcgee is excellent, he was most helpful when we brought both of our Honda's in for service. We could have the service/repair work done on our cars much closer to where we live, but instead we make the 45 minute trip through the N. Scottsdale traffic to come to Right Honda Service.
5/16/2026
Sandra S. VERIFIED CUSTOMER
We were more than satisfied with Brian. His work was excellent! No complaints at all. He was also very professional and seemed to be very experienced in his field. Thank you Brian!
5/16/2026
David B. VERIFIED CUSTOMER
Bill is always great to work with. I am always impressed with his knowledge and helpfulness.
5/16/2026
Sarah B. VERIFIED CUSTOMER
Always love Right Honda! Definitely feel cared for and that my car is in good hands!
5/16/2026
Jack G. VERIFIED CUSTOMER
Thank God for Bill Thornton! He's a pleasure to work with.