Right Honda Auto Repair Service

Chris did a great keeping me informed, delivering value and establishing trust with his service department and me the customer. I felt great about the experience.

Dan is an awesome service advisor. Provides excellent service

There was a mixup with the schedule and the service department Left me in the service area waiting for a while but is soon as I pointed it out, they Processed my vehicle right away. Lennon was professional and graceful and very nice, and so was Dan

Always a pleasure coming to Right Hondas service department and working with Tim and other members of the RH team. Thank you.

He is knowledgeable, experienced person. Everything was excellent.

Thank you!

My only complaint was having to wait 30 minutes for a ride home. Not serviceman’s fault.

Lennon is my favorite service center employee. He’s very friendly and a pleasure to work with.

Thank you so much for always taking care of your customers Matt this is my second Honda and the service always is excellent Marge Metz METZ

Daniel LMK what was needed to be done & why ... most helpful in deciding what to have done on the car Thx

I wasn't completely unsatisfied but was bothered that there wasn't better communication. About 5-10 minutes after checking in a sales person called and texted me to look at other cars to possibly trade. I test drove another vehicle while waiting and then upon return wasn't sure if I needed to check in on the status of the car or just wait. At that point it was about 45 minutes from drop off, which is what we were quoted for length of wait so I elected to wait longer. Ended up waiting a full hour and a half total and finally decided to check in at the counter. The very friendly lady there indicated my invoice had just been dropped off a few minutes before. I'm not really sure why I wasn't notified that it was ready. If it was because Tim couldn't locate me in the waiting area that's fine but a heads up phone call or text would have been nice. If the car was done while I was out for the test drive that would make sense why Tim couldn't find me in the lobby, if that's even the case, because the flip side of that would then be that the nice person at the counter wasn't accurate about time frames of when the invoice was ready because I was in the lobby during those "few minutes" that she would be referring to. I don't need a call back to discuss anything further, just thought you should know. Aside from that my service experience was fine.

Great service Great people. Excellent

Arrived in Scottedale Wednesday evening from Las Vegas to spend a long weekend with long time friends. Got in the car Thursday morning to a dead batterey... Oh no!!.. Nearby worker gave me a jump and told me of your dealership. Called and talked to Alan...got to the dealership in 20 minutes...Alan said I'll have you out of here in an hour...40 minutes later I was on my way: ALAN FOR CEO!! Not only made my tee time, but met everyone for lunch.

Always amazing service, that's why I continue to come back!

Got done earlier than expected!

Bill is the best and honest service advisor. I have been coming here for years and only ask for Bill. He isa true asset to the department!

Tim is excellent and great to work with, and the way appointments are handled and service conducted in general is outstanding.

Andrew was fine but I am very disappointed in Honda in that you still do not have a fix for the known issue of infotainment system malfunction. Why has Honda not fixed this problem? This is the second issue With my 2017 CRV that had made me question your commitment to quality.

Efficient and courteous as always, pretty quick as well. Thank you

Bill Thornton is exactly what every dealership service person should be: Professional, Courteous, Very Friendly, and always willing to assist! I drove Fords for years and switched to Honda mainly because the service center at Auto Nation Ford was terrible! I hope you pay Bill well so he remains your employee.