Technician did quickly.Enjoyed coffee and light brakfast.
9/18/2019
Grant S. VERIFIED CUSTOMER
Apart from some confusion as to the Lyft rise to my home after dropping the car off the rest of the experience was commendable.
9/18/2019
Tamara A. VERIFIED CUSTOMER
I really hate the salesmen cruising the waiting room trying to drum up business. It’s annoying and is making me consider taking business elsewhere in the future. Every time I am there someone is trolling the waiting customers.
9/18/2019
Carol T. VERIFIED CUSTOMER
My service advisor is always very helpful
And he's an awesome listener
9/18/2019
Vladislav K. VERIFIED CUSTOMER
Oil was not wiped under the car, when came home there is oil stains in my garage because technicians were too lazy to wipe oil after they drained and unscrewed oil filter last time was fine but not this time...I am 5hinking going to another Honda dealer next time...
9/18/2019
Joseph P. VERIFIED CUSTOMER
Great job again for Alan
9/18/2019
Jason T. VERIFIED CUSTOMER
Andrew Cyr jr is the best
9/18/2019
Lynn B. VERIFIED CUSTOMER
Your newly designed waiting room is great!
9/18/2019
Michael H. VERIFIED CUSTOMER
Fabian provided exceptional service.
9/18/2019
Maryann A. VERIFIED CUSTOMER
Dan was wonderful
9/18/2019
Luz O. VERIFIED CUSTOMER
I like that Lemon told me what my car needed but he wasn’t super pushy about it.
9/17/2019
Vilma R. VERIFIED CUSTOMER
It’s a true blessing that the Right Honda dealership is available in Arizona.
The service people including the cashier are very pleasant.
The waiting room is very nice and comfortable with additional healthy snacks and clean bathrooms.
Thank you very much!
Very satisfied customer, Wilhelmina P. Radick
9/17/2019
Philip Z. VERIFIED CUSTOMER
It is not necessary. I'm ok
9/17/2019
Hariette K. VERIFIED CUSTOMER
Bill is one of the best service men I have worked with since I have been driving.
9/17/2019
Connie G. VERIFIED CUSTOMER
Lennon was awesome. Fantastic service!
9/17/2019
Eli F. VERIFIED CUSTOMER
great service as always!
9/17/2019
Irvin C. VERIFIED CUSTOMER
Dan is amaze.
9/17/2019
Robert F. VERIFIED CUSTOMER
Keep in mind as you’re reading these comments, I have purchased 4 new vehicles from Right Honda over the years.
I asked for my tires to be rotated, which was to be included in my service package when I purchased the car.....I have 22k miles on the car and I don't think Right Honda has yet to rotate them after multiple requests. After I mentioned this to my service associate, he said they only rotate tires if the tires are showing wear, that just doesn’t make sense to me. The standard is every 5k miles.
When the car was returned to me after the oil change, the drivers seat was in a completely different position as well as the steering column. Almost like the seat was over halfway inclined......why the need to even mess with the owners seat configuration? I brought this to my service associate and he said it was for the safety of the valet driver. I don’t believe this for a second. Most people can drive a car approx 50 feet even if the car seat isn’t to their preference.
The Air conditioning was full blast at 60 degrees and a grease mark on drivers side panel.....again why the need to have the AC blasting? If it's for inspection purposes, return it to a reasonable setting.
Car wash was returned to me dirtier compared to when I dropped it off.
I’m pretty generous on surveys and feedback, but Honda missed the mark during this visit.
9/16/2019
Linda K. VERIFIED CUSTOMER
Great experience and Alan was most helpful. Thank you!