Thank you for honoring the special discount offer. It would have been better if the offer was communicated with Andy. I am sure he appreciates that as welll.
10/16/2025
Paula B. VERIFIED CUSTOMER
Very helpful and knowledgeable
10/16/2025
Wulandari N. VERIFIED CUSTOMER
Andrew was outstanding. Best dealership service experience I ever had, and I have had many. Thank you Bell Road Toyota.
10/16/2025
Kevin B. VERIFIED CUSTOMER
Good service and fair price.
10/15/2025
Kenneth T. VERIFIED CUSTOMER
5 hours for oil change that’s crazy you should close shop and go home
10/15/2025
Jay J. VERIFIED CUSTOMER
Took 3hrs for a oil change I will be going back to Scottsdale Toyota!
10/15/2025
Elaina W. VERIFIED CUSTOMER
Andy was very good to work with for servicing my vehicle. He addressed any issues I had and was very pleasant to work with. I look forward to working with him next visit to service. Job well done.
10/15/2025
Marisa R. VERIFIED CUSTOMER
Improve wait time. I had an 11:15am appointment for an oil change that was not completed for over 4hrs
10/15/2025
Tim Z. VERIFIED CUSTOMER
Tim did a great time as always.
10/15/2025
Naomi O. VERIFIED CUSTOMER
It took 4 hrs for my tires ti be rotated and my oil to be changed. The girl that made my appt said it would take 2 hours only
10/15/2025
Henry E. VERIFIED CUSTOMER
Tim is FANTASTIC every time!
10/15/2025
Phillip M. VERIFIED CUSTOMER
Horrible place to take your vehicle..they will lie to make them look good.very unresponsive
10/14/2025
Almira G. VERIFIED CUSTOMER
I brought in my car 15 minutes prior to my schedlued appointment at 0730, I didn’t get my car back until 1130 for a simple yellow service. No one even bothered giving update about what’s going on and why it’s taking so long. I had to chase and look for the advisor to get information about my 4Runner. At least the staff that checks in and picks up the cars apologized….
10/14/2025
Robert O. VERIFIED CUSTOMER
Service advisor should use the phone rather than the texting platform when trying to communicate. Not all the service items were taken care of during my visit so now I have to go back next week.
10/14/2025
Toush Llc. VERIFIED CUSTOMER
Excellent service. Pending of customers needs
10/14/2025
Joe L. VERIFIED CUSTOMER
Made me feel I was committing fraud with my coupon $19.95 for oil change he spoke to multiple people while I was present all stated they had never seen r heard of this price. Service manager approved after it was shown to her. Anthony kept saying he would charge me more for oil change. I advised him I would only pay what the coupon n manger authorized. l showed up @ 1400hrs and left dealership @1830 the longest l ever recall waiting for a simple oil change. I asked Anthony if there was any other issues r short comings that I should b aware of cabin filter,air filter wipers etc… He kept saying $19.99 wouldn’t cover any other checks which left me even more disappointed!
10/14/2025
Allen S. VERIFIED CUSTOMER
I called at 4 o’clock to see how the service was going, never got a call back.
10/14/2025
Linda M. VERIFIED CUSTOMER
I certainly learned not to bring my car in on a Monday! I had a 10:30 appointment. At 12:15 when I checked with Tim they had not started my car. At 2:00I was finally on my way… Next time a Wednesday or Thursday appointment.
10/14/2025
Damaris M. VERIFIED CUSTOMER
Wonderful guy with good communication.
10/13/2025
Lear M. VERIFIED CUSTOMER
I came in for the 10k mile warranty service. Which was to include the oil change, cabin air filter and tire rotation. As for the last item, it was never done. I did not receive notification that the vehicle was done until the next day. I had to come in and assume that it was done on the day of the appointment. I did not receive any paperwork of the inspections done as per warranty inspections.