Everything.
Was perfect except for some reason.They always leave my trust a 1/2.A quart to a quart low after an oil change.I haven't figured that part out yet
11/10/2025
David W. VERIFIED CUSTOMER
No, it took over an hour and a half, for a basic service to be performed.
11/10/2025
Debra G. VERIFIED CUSTOMER
The service I received was amazing. I also got an appraisal on my vehicle to do an upgrade. Everyone was kind and helpful.
11/10/2025
Elisa D. VERIFIED CUSTOMER
Thomas was very professional and friendly. He made me feel confident that the service team would do a good job on my vehicle.
11/9/2025
Katherine P. VERIFIED CUSTOMER
Great customer service by check in techs
11/8/2025
Dustin B. VERIFIED CUSTOMER
No other dealership provides better service than Eric at Hatch Toyota. Often I show up with no appointment and he always gets my ride in and out fast, it's absolutely incredible. First class service from the moment I pull in and until I leave. Nobody does it better..
11/8/2025
Kasee C. VERIFIED CUSTOMER
Love the video check in and updates
11/8/2025
Gabriel A. VERIFIED CUSTOMER
Great customer focus and the service team is great and detailed when servicing vehicles
11/8/2025
James G. VERIFIED CUSTOMER
Eric is thoroughly knowledgeable about my 2023 Tundra. He is very professional and answered all of my questions. Eric was highly efficient in managing my vehicle through the maintenance cycle at Hatch Toyota. Working with Eric gives me high confidence that I'm getting good service and good value at the same time.
11/8/2025
Moyse C. VERIFIED CUSTOMER
Great place for service. Always friendly and accommodating.
11/8/2025
Michael A. VERIFIED CUSTOMER
My service advisor today was named Rajiv
11/8/2025
Jack G. VERIFIED CUSTOMER
Raj is exemplary in his concern and delivery of service regarding my vehicle. However there is an outstanding warranty issue regarding my RAV4 that has yet to be resolved. I will withhold judgement until this issue is resolved.
11/8/2025
John H. VERIFIED CUSTOMER
Eric rocks! He should definitely get a raise in pay! True story!!
11/7/2025
Eddie B. VERIFIED CUSTOMER
Eric is always helpful and courteous
11/7/2025
Earlene B. VERIFIED CUSTOMER
Service department has really improved.
11/7/2025
Bruce T. VERIFIED CUSTOMER
I believed that the transfer case on my Tundra ha a leak. I was advised by Tom (the service advisor) that it would be an additional $243 to diagnose the leak. My wife drove the truck from the dealership to a transmission shop who looked at the truck for free and said that a screw was loose. My wife waited for two and 1/2 hours in the waiting room of the dealership and when the truck was done, Tom called me at work to tell me that the truck was done despite my wife telling the original service advisor (not Tom) that she would be waiting for the truck and also sharing her cell phone number. I have been a Hatch customer since 2009 but this experience makes me think about discontinuing this service relationship of maintenance on my truck. Very unhappy and displeased.
11/6/2025
Samuel H. VERIFIED CUSTOMER
Good job , but waiting for take shiims
11/6/2025
Bertha B. VERIFIED CUSTOMER
Your customer services are always excellent $ satisfying. Thank you ????????✅
11/6/2025
Harriet M. VERIFIED CUSTOMER
Service was excellent, price was too high. Earlier I checked with part department about the price of the tailgate single step & labor. A quote of $95.00 was given labor, but looked at the receipt it shows $139.00.
Please explain.
11/6/2025
Sheli F. VERIFIED CUSTOMER
Rajeev has ALWATS gone over the top to make me feel valued and heard as a repeat customer. He always explains all my options and is very quick and efficient with my service needs. His friendly happy attitude keeps me coming back! Way to give service to others Rajeev!