Appreciated the 3 month deal on maintenance. Saves money and that’s appreciated. Explained things well!
12/6/2025
Richardson Y. VERIFIED CUSTOMER
Thank you
12/6/2025
Gallo S. VERIFIED CUSTOMER
The gentleman who assisted me was helpful, but the condition of my 4Runner when I picked it up was unacceptable. There was dried dirt or mud on the center console and seats, which should never happen. Technicians should not be working inside customer vehicles with dirty clothing—period.
I also had to return after the service because debris was left behind when the filter was changed. These are basic attention-to-detail issues, and the fact that they were overlooked is extremely frustrating. It makes me seriously question whether I should continue bringing my vehicle to this dealership, or simply take it down to the Valley next time
12/6/2025
Thomas E. VERIFIED CUSTOMER
Eric always takes good care of our us.
12/6/2025
Lynette B. VERIFIED CUSTOMER
Your team all do an amazing job of servicing my car! It means a lot! Thank you!
12/6/2025
Jr B. VERIFIED CUSTOMER
Always a great experience with Eric.
12/6/2025
Mari B. VERIFIED CUSTOMER
He was great
12/4/2025
Randy K. VERIFIED CUSTOMER
Erica I was always provided great service on our Toyota in a good friend thank you
11/28/2025
Marilyn L. VERIFIED CUSTOMER
Thank you
11/26/2025
Jerry H. VERIFIED CUSTOMER
Rajeev has always been very helpful to me and is my preferred contact for service issues. He is great!
11/26/2025
Company H. VERIFIED CUSTOMER
Eric is the best!????
11/26/2025
Star B. VERIFIED CUSTOMER
Thank you
11/26/2025
Not-Provided T. VERIFIED CUSTOMER
Eric was very helpful in solving the problem with my air dam on my tundra I just bought.
11/26/2025
Eric H. VERIFIED CUSTOMER
First time and am happy.
11/25/2025
Angela G. VERIFIED CUSTOMER
I got to the dealership at 1015 am for my appointment and was not checked in for 2 and a half hours!On top of that,I never got my oil changed because I would have to wait another 45 mins for it. Then Rajeev brought out the wrong vehicle ????♀️left the keys in the car while running,slammed the door and walked right past me without saying anything.
11/25/2025
Richard B. VERIFIED CUSTOMER
Kind, helpful
11/24/2025
Garrell N. VERIFIED CUSTOMER
They did not reset my oil gauge.i need it reset ASAP, can you do it this evening after I get off work at 5pm? It still is telling me I need to get an oil chnage
11/24/2025
Sheila B. VERIFIED CUSTOMER
Raj is very helpful and always makes me feel like a valued customer. Overall, the service at Hatch Toyota is a big factor in what keeps me coming back
11/24/2025
Fred J. VERIFIED CUSTOMER
Thank you and your team. It was a pleasant experience and the service provided
11/23/2025
Jason F. VERIFIED CUSTOMER
Customer service excellent always a pleasure getting our service done there. Hatch Toyota has been great to us and will continue to get our vehicle serviced and purchase our vehicles there