Christopher Eisele was very helpful and professional
7/15/2025
Brogan S. VERIFIED CUSTOMER
Alex did a great job. They turned my car around in a few hours on a hot day. Everything is working as intended. The only small gripe I'd have is that the initial bill I got when I came in to pick up overcharged me on the oil change by $60, which is a lot. The lady was super nice though and after 10-15 minutes, they got me an updated invoice that was accurate with posted online prices. Thank you!
7/14/2025
Emelia H. VERIFIED CUSTOMER
Was impressed by the work and attitude of the employees.
7/13/2025
Marilyn T. VERIFIED CUSTOMER
Austin polite and very helpful. I use a walker and he helped buy holding doors and showing me the way. There’s an item on my bill I don’t understand. I had to leave on Friday so I will call to ask on Monday.
7/13/2025
Heather A. VERIFIED CUSTOMER
Austin was incredible friendly and helpful!
7/13/2025
Katherine H. VERIFIED CUSTOMER
Kayley was very thorough, kind and an excellent communicator
7/12/2025
Morgan H. VERIFIED CUSTOMER
Thanks for your help!
7/12/2025
Rotisha W. VERIFIED CUSTOMER
The lady was very nice and easy to talk too
7/12/2025
Patrick N. VERIFIED CUSTOMER
Great service
7/12/2025
Michael E. VERIFIED CUSTOMER
I asked Kayley about possibly adding an accessible to my vehicle sometime down the road. She provided me with a rough estimate within minutes.
7/12/2025
Jim S. VERIFIED CUSTOMER
Everything was good. A very nice young man who cared about my service.
7/12/2025
Debbie H. VERIFIED CUSTOMER
Tim is the best service manager in the whole wide world he has been amazing since 2014 when I traded my 2007 Kia Optima for my first Hyundai Veloster and I have traded 4 Hyundai vehicles with Suntrup South since. Tim thank you for your kindness and support during this journey!
7/12/2025
Shelby R. VERIFIED CUSTOMER
Tim was very helpful and kind!
7/12/2025
Zachariah H. VERIFIED CUSTOMER
Acacia has made my experience great time and time again! She is an asset and while she was at the other department she was truly missed. I am glad she is back and able to help take care of my Genesis.
7/12/2025
Michael E. VERIFIED CUSTOMER
Service writer Acacia was. exceptional. Very professional and friendly
7/12/2025
Sean E. VERIFIED CUSTOMER
Staff were friendly from check-in to pick-up. The video estimate was helpful and a nice touch. All was much improved from my previous experiences with Suntrup Hyundai service.
7/11/2025
Tim W. VERIFIED CUSTOMER
Tim W
7/11/2025
Carolyn B. VERIFIED CUSTOMER
Kaylee was very rude and informative. Has no customer service kindness. Must just be a job to her. That is all I have to say.
7/11/2025
Sam M. VERIFIED CUSTOMER
Everything was fine as far as the service. The only problem I ever have is when I make the appointment online or call doesn't matter they always set me up for drop off and I always choose the option to wait with the vehicle and they always try to get me to drop it off for the day which is very inconvenient. Other than that everything's fine.