Aaron is top notch and provides excellent customer service, knowledgeable, friendly and you can tell he is very dedicated to his job. He is a HUGE asset to Mack Grubbs.
3/14/2026
Lasun D. VERIFIED CUSTOMER
Great Service Always
3/14/2026
Maria B. VERIFIED CUSTOMER
I was very satisfied with outcome of appt.this week , very different from last week’s appt. Thank you Aaron !
3/12/2026
Pat B. VERIFIED CUSTOMER
Crank-case was not completely filled with oil causing us to have to return vehicle for further service.
3/11/2026
Clay C. VERIFIED CUSTOMER
ON TIME, COURTEOUS, KNOWLEDGABLE, very good folks
3/11/2026
Charles W. VERIFIED CUSTOMER
Excellent service by everyone involved
3/11/2026
Cassandra P. VERIFIED CUSTOMER
I WAS COMPLETELY SATISFIED WTIH THE FRIENDLY GREETING & ASSISTANCE FROM AARON LAWRIMORE AND THE SPEEDY & COMPLETE SERVICES PROVIDED BY MCGRUB HYUNDAI LOCATED IN HATTIESBURG,MS
3/11/2026
Janna M. VERIFIED CUSTOMER
They made a note of an oil leak around the oil filter housing, but no one mentioned it to me during or at the end of the visit. They made another note about grease leaking from some part around the passenger tire but that was never mentioned to me. The oil leaking part is a pretty significant thing since I have never had an issue with that before and all my oil changes have been completed by your service department. Poor business not to inform the customer of significant issues such as the oil leak. I expect better from a certified service department.
3/10/2026
Beverly S. VERIFIED CUSTOMER
Service was great and timely.
3/7/2026
Pat B. VERIFIED CUSTOMER
I was overly pleased! We are so glad we chose Mack Grubbs to service our vehicle.
3/7/2026
April B. VERIFIED CUSTOMER
Great service
3/5/2026
Nancy M. VERIFIED CUSTOMER
Always the Best of the Best!
#1 in customer service in every area...
Service with a "heart"!
Thank you all for everything!
May Jesus overflow you all with His Heavenly Blessings!
3/4/2026
Anita S. VERIFIED CUSTOMER
Aaron was very helpful. He is a very nice and friendly young man.
3/3/2026
Commercial E. VERIFIED CUSTOMER
They charged over $300 just to program my car's transmission. Total rip-off.
2/28/2026
Darleane B. VERIFIED CUSTOMER
The excellent customer service at Mack Grubbs is the catalyst for me to keep coming back. I love it. They show that my time is just as important as theirs.
2/28/2026
Ann H. VERIFIED CUSTOMER
I felt that the alignment issue should have been brought to my attention while I was there for oil change the week before, rather than leaving me to discover it on paper after I arrived home an hour away and having to call to schedule another appointment and make a return trip for the alignment. I’d also been told when scheduling the original appointment for oil change, that there were 2 items indicated as needed with my current mileage, which would be about $70 total for them both. When I checked out, it appeared that only one of them had been done, so the balance due was about half what I expected. When I asked about it, I was told that it must have been a mistake, and there were no other chargeable items. I just wanted assurance that I had gotten whatever was needed at the current mileage level. I’m not really complaining, as I was treated kindly; it just seems that the level of attention to service customers is missing from what I was accustomed to.
2/28/2026
Carol E. VERIFIED CUSTOMER
My sticker was not changed after the oil change
2/26/2026
Dana S. VERIFIED CUSTOMER
As always, Mack Grubbs Hyundai gives unbeatable service! Shantae, our sales lady for the TWO Palisades we own still helps us with any questions and follows up to make sure things were completed! Will always purchase and trust this dealership.
2/25/2026
Troy F. VERIFIED CUSTOMER
This experience will keep me from ever doing business with Mack Grubbs again. Not only did they keep my car for over two weeks to change ONE part, I had to call multiple times for an update and was never called back when I was informed I would be. The completion date was moved back and I am sure I would not have known had I not called to ask. I would also like to note I was estimated over $1000 for a pars that are less than $300. And quoted a price for 8 spark plugs for a 2.0l engine that only takes 4. So I have concluded they are purposely overcharging or the technician is completely incompetent. Either way this experience has made it clear to me I no longer would like to do business with this establishment.