Wendy my service rep is wonderful / very smart , very professional and very knowledgeable- thanks - Clay L
4/30/2025
Stacey B. VERIFIED CUSTOMER
Great service
4/30/2025
Norris L. VERIFIED CUSTOMER
Great to be part of the family
4/30/2025
Patricia L. VERIFIED CUSTOMER
As usual Carlos took care of everything!
4/30/2025
Kenny N. VERIFIED CUSTOMER
The best
4/30/2025
Robert E. VERIFIED CUSTOMER
Wendy was professional and friendly.
4/30/2025
Candace J. VERIFIED CUSTOMER
JM staff always exceeds my expectations. Anyone that I approach is always so friendly and willing to help me.
4/30/2025
Kenneth F. VERIFIED CUSTOMER
First time customer, very satisfied .
4/30/2025
Madelina F. VERIFIED CUSTOMER
John was amazing and my car is driving smoothly
4/30/2025
Rolando M. VERIFIED CUSTOMER
He was very professional
4/30/2025
Alexis S. VERIFIED CUSTOMER
Adrian is so sweet great customer service
4/30/2025
Taylor H. VERIFIED CUSTOMER
Sam was excellent
4/30/2025
Alain L. VERIFIED CUSTOMER
Very satisfied,
4/30/2025
Chaim M. VERIFIED CUSTOMER
No complain ????
4/30/2025
Jose A. VERIFIED CUSTOMER
Hello
On April 19 I took my ES 350 for service
Ryan Chasteen was the person that help me
At this time. At the time of my visit Ryan advised
That apart from my oil change I will need a tire rotation
I explained that one of my rear tires was just replaced
Back on November, I mentioned that I was not sure
How my car will ride with newer tire in front
He advised to still have the tire rotate. I was charged
Total of $189 for both service oil and tire rotation.
I have no problem paying for something that gets
Done, if I did not check my tires on Sunday
I would pay for a service that was completed
I’m a bit disappointed because this could be
Something that and customers not even realized
I contacted Ryan on Easter Sunday
But I believe he was off , few days to get my back
I feel care should inspected before the leave the
Lot now this only is going to make me check
Everything before a leave the dealer
I don’t feel that can trust the service a JM Lexus
I thank you
4/30/2025
Lorraine A. VERIFIED CUSTOMER
Omar, was great, he treat his customers really good. He knows I was in a rush to pick up my son, he personally pick up my car.
4/30/2025
Denise V. VERIFIED CUSTOMER
Carlos in the best look forward to coming in and seeing him. Even though I had to wait I was in and out. Thank you Carlos!!