Very accommodating customer service representative. Mike
5/17/2025
Diego Q. VERIFIED CUSTOMER
Very profesionals and efficient team very satisfied. I would like id always have loaner car for this situations.
5/17/2025
Jennifer M. VERIFIED CUSTOMER
Well I was extremely satisfied with the service as usual , and Shedrick who took the time out to update each step of the service I was extremely satisfied. Thanks
5/17/2025
Anthony H. VERIFIED CUSTOMER
He was respectful and very helpful and I appreciate him
5/17/2025
Claudine C. VERIFIED CUSTOMER
He’s was very knowledgeable and pleasant and explained everything in details to me before proceeding the work
5/17/2025
Lorenda S. VERIFIED CUSTOMER
The technicians were not able to find out why my car alarm goes off randomly.
I already had my oil changed a month ago and the technician forgot to reset my maintenance reminder when I had the oil changed so I reminded him to turn off the maintenance reminder. They forgot to do it again.
5/17/2025
Sherri S. VERIFIED CUSTOMER
Very simple and fast.
Great job.
5/17/2025
Elissa G. VERIFIED CUSTOMER
I am still waiting for a call regarding getting a new tire.
5/17/2025
Mike P. VERIFIED CUSTOMER
Leo was awesome as usual.
5/17/2025
Doreen R. VERIFIED CUSTOMER
I
5/17/2025
Jennifer R. VERIFIED CUSTOMER
A professional man. What a pleasure. He explained answers to all my questions. And was happy to do it. A super Lexus employee!
5/17/2025
Jessica S. VERIFIED CUSTOMER
Great customer service and great communication
5/17/2025
George Y. VERIFIED CUSTOMER
Sam was professional, courteous, and polite. What more is there? I trust the technical side is well in hand.
Pricing, though, has gotten high.
5/17/2025
Laurel Y. VERIFIED CUSTOMER
Joseph was great. Very helpful
5/17/2025
Rene B. VERIFIED CUSTOMER
I’m satisfied. Don’t know if everything was done. The invoice is to general and vague, and one issue cosmetic was not addressed. I know you have many cars coming at you and it can be difficult. But, better quality is needed.
5/17/2025
Sasha Gaye. VERIFIED CUSTOMER
Joe is always pleasant and quick when it comes to getting me in and out. He always makes sure that my car is given to me in pristine condition. Best service advisor ever.
5/17/2025
Robert A. VERIFIED CUSTOMER
Justin is a great guy to deal with.Very smart and cordial.
Bob Abrams
5/17/2025
Gail S. VERIFIED CUSTOMER
Leo provided excellent service
5/16/2025
Nixa R. VERIFIED CUSTOMER
Justin Was Very Professional and helpful. Next time. I visit Lexus. I want him to be my service person.