Sam was very helpful and professional! A pleasure to deal with.
R rabbitt
8/8/2025
Thomas M. VERIFIED CUSTOMER
Very couteus and professional
8/8/2025
Lori E. VERIFIED CUSTOMER
Carlos, has been a long-term advisor to me. He has provided sage advice and consistently over delivered. I feel that he is extremely trustworthy and consistently looking out for me. His goal is to keep me safe and comfortable on the road.
8/8/2025
Alice S. VERIFIED CUSTOMER
The beginning wasn’t great, the ending was good.
8/8/2025
Adjs Investments,. VERIFIED CUSTOMER
Upgrade to pre-covid the lounge service!!! It was great then
Now it is just a sitting area and your budget has less cost
8/8/2025
Barbara M. VERIFIED CUSTOMER
Shedrick does an outstanding job!!!!!!
8/8/2025
Cindy N. VERIFIED CUSTOMER
Leo was just the best! The ultimate Lexus professional!
8/8/2025
John P. VERIFIED CUSTOMER
Professional operation.
8/8/2025
Fe C. VERIFIED CUSTOMER
Good Job ???? ????
8/7/2025
Vincent S. VERIFIED CUSTOMER
Joe is always amazing.
8/7/2025
Sharmila H. VERIFIED CUSTOMER
Ramesh Singh is the best
8/7/2025
Elaine B. VERIFIED CUSTOMER
I had asked about a quotation for worn paint on roof and hood. Maico was going to have the body shop look at it and let me know. He had left before my car was ready. So, I am still awaiting for a reply.,
The service done was excellent and Maicon kept me informed .
8/7/2025
Shirl M. VERIFIED CUSTOMER
Mr Anderson is absolutely amazing. He’s an asset to JM Lexus. He has gone the extra mile for a customer who have purchased 7 cars with JM Lexus. I have only had this car 3 months or less with issues I’m thankful I was paired with Mr Anderson. Also, a big thank you to Matt the service manager have made this process respectful. And I’m so appreciative.
8/7/2025
Rafael T. VERIFIED CUSTOMER
It was a pleasant and fast experience, very professional and excellent customer services.. I recommend Wendy Fermín 100%.. someone who thanks her for her time and dedication for helping with a good attitude ... Thank you JM Lexus and Wendy Fermín.
8/7/2025
James T. VERIFIED CUSTOMER
I was able to call JM first thing in the morning and got an appointment same day in the morning. My vehicle was diagnosed and repaired in short order. As usual, Xavier Allen was very professional, courteous and a pleasure to work with.
8/7/2025
Pamela F. VERIFIED CUSTOMER
Extremely helpful and courteous.
8/7/2025
Sandra N. VERIFIED CUSTOMER
Wendy was great! Very relatable and very compassionate with my concerns.
8/7/2025
Diane C. VERIFIED CUSTOMER
Xavier was super nice and went above and beyond to help me
8/7/2025
Allison M. VERIFIED CUSTOMER
I had my teenage daughter take her car in to teach her responsibility. I relied on Lexus quality and service knowing I may pay a slight premium for it. They quoted her $4000 for a repair I had made locally for $150 to fix the issue. If this was a stand alone occurrence I might give you a second chance but last time I was there for maintenance I was told I needed a new battery (when the one installed was 3 months old if the mechanic had checked the date) and tires rotated and balanced that were essentially brand new tires that had just been put on and balanced. You have lost my trust and I will not be returning.