Jonathon went above and beyond what what I expected from one of your service managers. Good man.
12/18/2025
Steven M. VERIFIED CUSTOMER
Customer Service was great.
12/18/2025
Frederick P. VERIFIED CUSTOMER
Very polite and helpful.
12/18/2025
Barbara W. VERIFIED CUSTOMER
None at this time.
12/17/2025
Teresa W. VERIFIED CUSTOMER
My service was fast and efficient, Jonathan explained the issues with my Prius clearly and answered all my questions.
12/17/2025
Carole C. VERIFIED CUSTOMER
It feels like a new car.
12/17/2025
Jennifer H. VERIFIED CUSTOMER
Who ever handled the maintenance of my car left my steering wheel dirty. Black dirt everywhere. I would really appreciate it if my steering wheel stayed clean. It was everywhere.
12/16/2025
William D. VERIFIED CUSTOMER
Very good service
12/16/2025
Jordan D. VERIFIED CUSTOMER
Mark was extremely helpful throughout the service process!
12/13/2025
Toni M. VERIFIED CUSTOMER
Sarah was very friendly and patiently answered all my questions. She also was very helpful double checking my billing. I appreciate her service.
12/13/2025
Deborah H. VERIFIED CUSTOMER
Mark Hurtt was friendly, very considerate and helpful in answering detailed questions and helping with my financial goals in getting my car repaired as the work was expensive. I had major issues due to the age of my car and the extensive work that was done over 2 days. I called him several times before I had my vehicle towed to the dealership. He did small jobs to assist me such as setting my clock and mileage guides on the dashboard and warming up my car for me before I departed. One of the ladies helped me put my belongings in the car as I use a cane and needed assistance. Newbold Toyota is an excellent place to get your car repaired and serviced! Mark is an excellent Service Advisor. If I have future issues, I will definitely contact Mark! I’m a long time Toyota vehicle buyer. Toyotas are expensive but you definitely get your money’s worth in dependability, service and road-worthiness.
12/13/2025
Roger L. VERIFIED CUSTOMER
Ok
12/13/2025
Claude Robinson. VERIFIED CUSTOMER
Yeah i I am & ok. Your welcome. Have a blessed Friday
12/13/2025
Steven D. VERIFIED CUSTOMER
Was kept well informed during service.
12/13/2025
Luis M. VERIFIED CUSTOMER
Quick and professional. Much appreciated!
12/13/2025
Yong M. VERIFIED CUSTOMER
Very good
12/12/2025
Kevin S. VERIFIED CUSTOMER
Everything went smoothly.... Mark did an excellent job communicating the services being done... Thanks for the good work
12/12/2025
Denise R. VERIFIED CUSTOMER
Very professional
12/12/2025
Kayci C. VERIFIED CUSTOMER
As always great service. Friendly staff and clear communication.
12/12/2025
Mary Jo. VERIFIED CUSTOMER
All of my questions were explained and I appreciated the care I received. Everyone I encountered was very friendly.