Everyone was very nice and helpful and helped me understand the problem to be fixed
5/23/2025
Tamela P. VERIFIED CUSTOMER
Good, friendly and very helpful Thank you
5/21/2025
Justin J. VERIFIED CUSTOMER
10 out of 10
5/21/2025
Jeanette L. VERIFIED CUSTOMER
She was really nice and professional
5/20/2025
Jennifer S. VERIFIED CUSTOMER
Amber Smith went above and beyond with her customer service. She’s extremely knowledgeable in service. It’s people like her that continue to bring business back to your dealership. We are 3 vehicles in either the Silsbee and are very pleased. Amber is an asset!
5/17/2025
Dewana B. VERIFIED CUSTOMER
Said I was missing a lug nut and I wasn’t I went into the service department with all5 I always takes pics of car before I take it there to get service .
5/17/2025
Hayley H. VERIFIED CUSTOMER
Kersten made my experience so wonderful! She was great at her job! I didn’t even want to come back after my previous experience, but Kersten changed my outlook on it!! Kuddos to her!
5/16/2025
John D. VERIFIED CUSTOMER
EXCELLENT service
5/15/2025
Patricia W. VERIFIED CUSTOMER
Great customer service!
5/15/2025
David K. VERIFIED CUSTOMER
The reason I have kept coming back to Hyundai in Silsbee is because of the ladies in the service department
5/13/2025
Jessica W. VERIFIED CUSTOMER
Awesome service.. great customer service. Thank you all so much.
5/10/2025
Pat T. VERIFIED CUSTOMER
My insurance was stalling and amber tried to do everything possible with in her power very much appreciated thanks
5/10/2025
Melissa T. VERIFIED CUSTOMER
Friendly and prompt
5/9/2025
Karen M. VERIFIED CUSTOMER
Thank you
5/9/2025
Russell O. VERIFIED CUSTOMER
My car has never looked better. Thanks!
5/8/2025
Karen H. VERIFIED CUSTOMER
Everything went great, and everyone was so nice. They explained to me in great detail The services I needed and gave me the option to get them or not.
5/8/2025
Elouise B. VERIFIED CUSTOMER
No problems. Excellent service. Friendly and courteous. Knowledgeable.
5/8/2025
Dustin S. VERIFIED CUSTOMER
It’s was a fast service
5/8/2025
David B. VERIFIED CUSTOMER
All ok!
5/7/2025
Ann R. VERIFIED CUSTOMER
The lady sitting next to Amber was more helpful
Amber must be new.
My problem was not fixed because I cannot afford it.
Spent 1k on other repairs and need another 1k for ac repair.
I am retired on a fixed income. I had it in 2 other licensed ac auto repair shops who never mentioned the compressor being out, so I bit the bullet and brought it to dealership. Big mistake. But that is my fault.
So my comment is the lady sitting next to Amber was very helpful.