Amber Smith went above and beyond with her customer service. She’s extremely knowledgeable in service. It’s people like her that continue to bring business back to your dealership. We are 3 vehicles in either the Silsbee and are very pleased. Amber is an asset!
5/17/2025
Dewana B. VERIFIED CUSTOMER
Said I was missing a lug nut and I wasn’t I went into the service department with all5 I always takes pics of car before I take it there to get service .
5/17/2025
Hayley H. VERIFIED CUSTOMER
Kersten made my experience so wonderful! She was great at her job! I didn’t even want to come back after my previous experience, but Kersten changed my outlook on it!! Kuddos to her!
5/16/2025
John D. VERIFIED CUSTOMER
EXCELLENT service
5/15/2025
Patricia W. VERIFIED CUSTOMER
Great customer service!
5/15/2025
David K. VERIFIED CUSTOMER
The reason I have kept coming back to Hyundai in Silsbee is because of the ladies in the service department
5/13/2025
Jessica W. VERIFIED CUSTOMER
Awesome service.. great customer service. Thank you all so much.
5/10/2025
Pat T. VERIFIED CUSTOMER
My insurance was stalling and amber tried to do everything possible with in her power very much appreciated thanks
5/10/2025
Melissa T. VERIFIED CUSTOMER
Friendly and prompt
5/9/2025
Karen M. VERIFIED CUSTOMER
Thank you
5/9/2025
Russell O. VERIFIED CUSTOMER
My car has never looked better. Thanks!
5/8/2025
Karen H. VERIFIED CUSTOMER
Everything went great, and everyone was so nice. They explained to me in great detail The services I needed and gave me the option to get them or not.
5/8/2025
Elouise B. VERIFIED CUSTOMER
No problems. Excellent service. Friendly and courteous. Knowledgeable.
5/8/2025
Dustin S. VERIFIED CUSTOMER
It’s was a fast service
5/8/2025
David B. VERIFIED CUSTOMER
All ok!
5/7/2025
Ann R. VERIFIED CUSTOMER
The lady sitting next to Amber was more helpful
Amber must be new.
My problem was not fixed because I cannot afford it.
Spent 1k on other repairs and need another 1k for ac repair.
I am retired on a fixed income. I had it in 2 other licensed ac auto repair shops who never mentioned the compressor being out, so I bit the bullet and brought it to dealership. Big mistake. But that is my fault.
So my comment is the lady sitting next to Amber was very helpful.
5/6/2025
Sally H. VERIFIED CUSTOMER
Good and fast,no long wait time.
5/6/2025
Elouise B. VERIFIED CUSTOMER
I think the price of the tire was a little high. But Serv was great.
5/6/2025
Ezzard E. VERIFIED CUSTOMER
Great staff and great service.
5/3/2025
Bruce P. VERIFIED CUSTOMER
My back doors still don't unlock when the car is turned off and the front doors unlock.