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Real Reviews from VERIFIED CUSTOMERS
James S. VERIFIED CUSTOMER
Going to get second opion.sorry but just put 1800 3 years ago for the same issue, has had less then 5000 miles put on the truck
6/3/2026
Luann G. VERIFIED CUSTOMER
Courteous and always friendly
6/3/2026
Michael R. VERIFIED CUSTOMER
Just finished with a dental procedure would like to discuss this with you later.
6/3/2026
Karen D. VERIFIED CUSTOMER
Very pleased, had two concerns and he.solved them on the sport.plus was.my 6th oil change, FREE
6/2/2026
Aric R. VERIFIED CUSTOMER
not sure if the problem was diganosised properly took to a different dealership and the had a different view.
6/2/2026
Edward B. VERIFIED CUSTOMER
Kayla is awesome and super friendly.
6/2/2026
Monica W. VERIFIED CUSTOMER
Always happy with the staff at Grissom. They are always pleasant and easy to work with, and they treat you like family no matter what you are there to do
6/1/2026
Todd H. VERIFIED CUSTOMER
You guys had my jeep for 3 weeks. Called me twice with updates only after I called first. Charged me $700+ including $70 to reattach a windshield wiper fluid line. When I asked to talk to the mechanic to see what that fixed it was like pulling teeth took a half hour to come out. When I did get to talk to him he told me absolutely nothing. Took jeep home same problem the next morning. I assumed when they came and took it back, the service would improve but it didn’t. I assumed they would not charge me any more since they already charged me for not fixing it, but I get another $540 bill. I don’t know if I got lost in your system or what because I wouldn’t imagine anyone wanting to treat a customer this way on purpose
6/1/2026
Barry J. VERIFIED CUSTOMER
I will be coming again for another visit soon.
5/31/2026
Daniel A. VERIFIED CUSTOMER
Sydney was awesome. Great sence of humor. I call her lug nut now. Lol
5/30/2026
Albert L. VERIFIED CUSTOMER
Good job David Hagedorn
5/29/2026
David F. VERIFIED CUSTOMER
I thought charging 700 labor for a 2hour job was definitely excessive, everything just seemed a little shady after I bought the vehicle
5/27/2026
Tracey S. VERIFIED CUSTOMER
Drove as it should today the future will tell me more.
5/26/2026
Larry S. VERIFIED CUSTOMER
Sydney was thorough, pleasant, efficient and I was very pleased.
5/26/2026
Michael R. VERIFIED CUSTOMER
Grissom will always be my go to dealership You all are the best
5/22/2026
Aiden P. VERIFIED CUSTOMER
Not a very friendly service advisor. The techs requested an extra hour of labor per side because the bolts on my 6 year old truck were too “rusty”. I’ve never ever heard of that being a thing. No one should pay a request. Not satisfied at all with my experience and will not be bringing my truck back here.
5/21/2026
James R. VERIFIED CUSTOMER
Sydney was very professional and made sure my experience was a good one.
5/19/2026
Jason H. VERIFIED CUSTOMER
Fast and friendly just like normal!
5/19/2026
Mark T. VERIFIED CUSTOMER
David does a great job!
5/17/2026
Sandy W. VERIFIED CUSTOMER
Sydney was very helpful in ordering an air filter for my vehicle!
5/16/2026