Eric was kind and polite. He listened to my concerns and did his best to communicate with the technician and then back to me. I appreciated his ability to communicate in a down to earth but professional manner.
2/20/2026
Maureen G. VERIFIED CUSTOMER
Eric was really amazing. Personable, professional, and really knowledgeable. A great combination of customer service. I hope it gets the recognition that he has coming to him. Thank you.
2/20/2026
Donna C. VERIFIED CUSTOMER
Alexander was Awesome and took excellent care of me!
2/20/2026
Daniel B. VERIFIED CUSTOMER
Excellent customer service. Very professional
. Very customer oriented. Thanks to everyone at Fred Anderson service center.
2/20/2026
Gregory B. VERIFIED CUSTOMER
Eric is awesome. Took great care of me and my Passport! Greg
2/20/2026
Samuel P. VERIFIED CUSTOMER
Eric was friendly and efficient at my appointment today.
2/20/2026
Presley T. VERIFIED CUSTOMER
Awesome guy!
2/20/2026
Brayden P. VERIFIED CUSTOMER
Very well costumer service!
2/19/2026
Ruth A. VERIFIED CUSTOMER
Eric was very attentive with great customer service! He also went above and beyond to help me get the best deal, which I appreciated.
2/19/2026
Johnsie G. VERIFIED CUSTOMER
As a senior citizen, where I choose to take my Honda for maintenance and repair comes down to trust. I choose the shop that has the best, most trust-worthy staff and mechanics. I appreciate the video of the mechanic explaining what needs to be done and the speedy completion of the work.
But the service manager, Eric Konopacke, is the face representing the service department. Eric is professional, knowledgeable, friendly, and he always makes sure I know exactly what needs to be done for my car currently as well as in up-coming maintenance visits. I trust Eric and he gives me confidence that I’ve chosen the right auto shop to care for my cars.
2/19/2026
Linda M. VERIFIED CUSTOMER
I can’t say enough about the experience I had with Eric! He was outstanding! He answered every question I asked, was professional and was totally knowledgeable about every I needed serviced on my car.
I will request him for all visits in the future.
2/19/2026
Stephen F. VERIFIED CUSTOMER
Very attentive
2/19/2026
Maxine S. VERIFIED CUSTOMER
Alexander provided excellent service. He was really awesome! Informed me on what my car needs and of my options.
2/19/2026
Courtney S. VERIFIED CUSTOMER
Theo was so nice & informative!
2/19/2026
Francis M. VERIFIED CUSTOMER
Very well mannered man and seemed sincere as he listened to my questions concerning my HondaPilot. All questions answered to my satisfaction. F M M cCuen.
2/19/2026
Laura S. VERIFIED CUSTOMER
Lance was extremely nice and professional. I enjoyed working with him. He made sure I stayed updated on the progress of my service and gave me accurate wait time estimates. One of the best services I’ve experienced.
2/18/2026
Soshana S. VERIFIED CUSTOMER
Mariah was Great!!!
2/18/2026
Cynthia O. VERIFIED CUSTOMER
I really appreciated Theo's assistance today!
2/18/2026
Eduard S. VERIFIED CUSTOMER
Brody was very polite, respectful, and very easy to work with. Brody was very professional at what he does. I would come back to Fred Anderson because of Brody.