I been a customer there for more than 18 years and this was the first time I felt unsatisfied
5/28/2025
Amy C. VERIFIED CUSTOMER
Theodore was very easy to work with!
5/28/2025
Roy C. VERIFIED CUSTOMER
Matthew did a great job taking down my request for servicing and delivered the CR-V back to me within a very satisfactory time. I was also pleased to receive the video showing the inspection that had been done. Thanks Matthew!
5/28/2025
Thaddeus R. VERIFIED CUSTOMER
Mariah did a great job and the service was fast and efficient. I also appreciate the video that the tech created on the service done to my CRV. Keep up the good work. Thank you!
Thad Richardson
5/28/2025
Christian N. VERIFIED CUSTOMER
Quick service and lovely atmosphere.
5/28/2025
Taylor F. VERIFIED CUSTOMER
Lance was extremely helpful and knowledgeable during my service! He communicated with me very fast and kept me up to date as much as possible.
5/28/2025
Louise A. VERIFIED CUSTOMER
All was great nice respectful
5/28/2025
Aisha A. VERIFIED CUSTOMER
Job well done!!!
5/28/2025
Abdul P. VERIFIED CUSTOMER
Fully satisfied with services of Matthews
5/28/2025
Paula G. VERIFIED CUSTOMER
I do not understand why my tire was not covered under the vehicle warranty when it was purchased on the vehicle and I just bought the car in November - 12,000 miles on the tire. For the last month or so it has been loosing air, nothing was in it, defect in the tire!!! I had to have air added 5 different times. I was charged $184 for a new tire on a new car! Keith did nothing wrong, Fred Honda should have replaced my tire. A set of tires normally gets 50-60,000 miles on them. Not 12,000!!!
5/28/2025
Robert M. VERIFIED CUSTOMER
Keith was very good, except for trying to upsell a brake fluid change. The safety video exam on the XRV specifically shows the brake fluid as being amber colored and passing inspection.
5/28/2025
Rida L. VERIFIED CUSTOMER
Caleb did an excellent job today, he was very knowledgeable and made the experience easy.
5/28/2025
Nghia T. VERIFIED CUSTOMER
Great job
5/28/2025
Sharon G. VERIFIED CUSTOMER
I have to say that though i was a but nervous going to a new auto service center (with previous service center being of a different auto brand that i used for over 16 years), Caleb set my my mind at ease and made my first-time visit a great experience.
5/28/2025
Sherri W. VERIFIED CUSTOMER
No complaints!
5/28/2025
Lise H. VERIFIED CUSTOMER
Matthew kept me well informed and was very considerate and respectful. I continue to be impressed with this dealership after the change in ownership.
5/27/2025
Cooper C. VERIFIED CUSTOMER
Mariah had absolutely amazing service and was very helpful and insightful when i had questions, great service all around