Toyota of Glendora Auto Repair Service

All employees are very happy and welcome to help customer. Including helping customer Order lyft pick up. And thank you for Dave a lot

Good job from Genaro and the rest of staff. The Customer Service was excellent and the service was expeditious. Best I had in long time. God bless! #John3:16

Everything was great!

I will not be returning to Glendora Toyota.

Great service. Thank you!

Everything was great

Service was great!!

????????

Everything went smoothly

Can’t be more satisfied with the great service David Millán provided with my cars lservice today he always execeed all my expectations, I ve been coming to Toyota of glendora for years bc of his great customer service. ,

Love the guys in service department!

Drop-off for maintenance service: I drove up to the service bay, there was only 1 other car there. 8 min later I was finally greeted by one of the valet guys (not service rep). He then notified Brendon Seidner to initiate the service process. Brendon did a whatever job "acting" as he cared about my car. As we walked up to his mini office, I see ~4-5 service reps just standing around talking amongst themselves. They should have at least acknowledge me. While talking to Brendon he had his back faced to me 98% of the time and had mediocre responses to my questions. Pick-up car: It gets worse. I encounter Ben at the cashier's desk, he was so rude. When I'd ask a question he would respond with arrogance and belittlement. Moving on, I requested to speak to Brendon about my car findings and Ben said, "it should all be in the report". I am aware it was not all in the report which is why I requested to speak to Brendon. I needed information about the exact location of my tire defects. Towards the end, he tried to crack a joke but my entire experience was already screwed up with his poor attitude. I go back to Brendon who again was super short. I asked him if he can show me the location of the defect and he said, "I'll be there in a couple min". 15-17 min passed and he still hasn't attended to me, even though I parked literally right outside his office. All he needed to do was take 1-2 steps... anyway I ended driving away because of this ridiculous wait-time and unprofessional service. I will try my very best to avoid this dealership and inform other Toyota owners I know to go elsewhere.

David thank you so... much for the great service. I appreciate great service. Got to vet my coffee and do some shopping at Barns and Noble while my car was service. Thank you again!

I was expecting getting my car back in working order to be an ordeal and wasted time and money before needing your expert services. You made it do painless and easy that I am kicking myself for doing anything else. Lesson learned.

David is a great service advisor. He is always professional and customer-focused.

Always great service. Thank you very much.

Excellent service. Thank you so much David Millan

As usual the service I received was excellent.

Awesome job. Everything was great

Everything fixed on second try