They always go above and beyond to service me up, thanks everyone
2/25/2026
Jose S. VERIFIED CUSTOMER
Tommy did great, also informed me about tires and specs, etc details to further take care of my truck
Thank you Tommy and the Ford team
2/25/2026
Latanya J. VERIFIED CUSTOMER
Always does a great job and very informational.Thabj you for your service
2/22/2026
Herbert C. VERIFIED CUSTOMER
None at this time
2/22/2026
Karim M. VERIFIED CUSTOMER
Great
2/22/2026
Scott J. VERIFIED CUSTOMER
Giovanni was very helpful
2/22/2026
Brandon L. VERIFIED CUSTOMER
Tommy is by far the best person I have ever worked with I will continue coming to **** smith just because of him
2/22/2026
Palmetto Garage. VERIFIED CUSTOMER
Here’s a clean, professional response you could send:
βΈ»
Thank you for the follow-up! I truly appreciate the excellent service Katie provided — she was professional, communicative, and made the entire experience smooth from start to finish. It’s clear she takes pride in her work.
I’ll be happy to complete the manufacturer’s survey when it comes through and share my feedback. Thanks again for a job well done!
2/21/2026
Nancy C. VERIFIED CUSTOMER
Thank you for the wonderful service.
2/19/2026
Gale H. VERIFIED CUSTOMER
The service.
2/19/2026
Herbert W. VERIFIED CUSTOMER
They did a very good job my truck the person I met at the desk when I came in was very friendly and very helpful thank you
2/19/2026
Alvin W. VERIFIED CUSTOMER
Very professional, well-spoken, friendly, and a nice guy.
2/18/2026
Mary M. VERIFIED CUSTOMER
Go did a fantastic job communicating with me through the process!
2/18/2026
Terry P. VERIFIED CUSTOMER
Keep up the good work, and thank you
2/17/2026
Holden R. VERIFIED CUSTOMER
Mat is excellent best advisor I’ve had in 10+ fords
2/17/2026
**** Smith. VERIFIED CUSTOMER
Everyone always does a great job well satisfied with their work
2/17/2026
Connee H. VERIFIED CUSTOMER
I have always received excellent customer service; complete explanation of the issues with my vehicle. I am extremely disappointed on repairing my vehicle regarding the costs. It is what it is.
Thank you!
2/17/2026
Rena B. VERIFIED CUSTOMER
One of my best visits to the service department. Tommy was very professional.
2/14/2026
Alonzo B. VERIFIED CUSTOMER
I was kept informed of details every step of the way. I was happy to get my car back sooner than I expected. Thank you.
2/14/2026
Ismael P. VERIFIED CUSTOMER
Job well done! Giovanni Bencini.Did a great explaining the process for the service before and after, make few recommendations about services needed for my car.