The stats for super amazing quick, and answered every question that I had honestly in freely very comfortable with the team.
4/9/2026
Therese G. VERIFIED CUSTOMER
The service was excellent, through, and finished sooner than anticipated.
4/9/2026
Joshua F. VERIFIED CUSTOMER
Matt Davenport was amazing and helped me through the entire process
4/9/2026
Terry B. VERIFIED CUSTOMER
Awesome service and great expertise from Mr.Bencini and prompt completion of the vehicle service. Definetly a Five(5) ***** experience!!
4/8/2026
Andrick O. VERIFIED CUSTOMER
Tommy did a great job making sure that I was getting the correct oil for my oil change. He also made me aware of upcoming suggested maintenance for the next oil change.
4/8/2026
Kathleen S. VERIFIED CUSTOMER
Giovanni is the most courteous service advisor I've ever met or dealt with. He took the time to explain what was done with my vehicle and never talked down to me because I'm a woman, as so many other auto personnel do.
4/8/2026
Brandi H. VERIFIED CUSTOMER
Giovanni was very helpful. He answered all of my questions without any hesitation.
4/7/2026
Leon M. VERIFIED CUSTOMER
Tyler was courteous and pleasant. He did a great job helping me with my specific service requests. Thanks.
4/7/2026
Lee M. VERIFIED CUSTOMER
Cost for intended repairs was way too much.
4/6/2026
Lisa O. VERIFIED CUSTOMER
Tommy promptly assisted me when I arrived. Gave me an honest time to expect to wait and discussed the recommended service options with me. Very pleasant.
4/6/2026
Sharon W. VERIFIED CUSTOMER
Tyler is always friendly and courteous. He takes the time to explain the service needed. He makes me feel like a valued customer. Service was timely and completed to my satisfaction
4/6/2026
Brian B. VERIFIED CUSTOMER
I enjoyed dealing with Giovanni. He informed me every time before and after a repair was made. He has been great even though we have had multiple attempts to repair our 2019 Ford Expedition. We hope that this last repair will fix the transmission for good. I will definitely request him as my future service advisor.
4/5/2026
Oliver J. VERIFIED CUSTOMER
Tommy was very nice. He was very knowledgeable about the work I was having done to my vehicle. He told me if I had any questions to please feel free to ask. My visit with you all exceeded my expectations.
4/4/2026
Sharon D. VERIFIED CUSTOMER
**** Smith Ford has been approachable and accommodating for us from Tyler who facilitate the purchase of our vehicle the Tracy, Tommy and Tyler and all of those technicians who have serviced our vehicle. We are well satisfied.
4/4/2026
Devron B. VERIFIED CUSTOMER
I'm really impressed with the professionalism that is displayed at **** Smith Ford.
4/3/2026
Judd P. VERIFIED CUSTOMER
Matthew was a true professional. He communicated clearly and quickly. He was completely transparent about charges and recommended work. He is an excellent representative of this company. We have a new home for service as a result.
4/3/2026
Kathryn S. VERIFIED CUSTOMER
Tyler really went above and beyond during my entire experience with **** Smith Ford. He ensured that I was never left in the dark about any step of the diagnostic and repair process of my vehicle, and provided me with regular updates. I did not have access to my phone during most of the weekdays, but he was very patient and flexible. He was transparent about the costs and procedures necessary for my vehicle's repairs, and additionally communicated with a third-party that had potentially caused the issues with my vehicle to ensure that we were all on the same page about the specific damage and the possible root cause of it. Thank you so much for all your help, Tyler!
4/3/2026
Richland School. VERIFIED CUSTOMER
Great job
4/3/2026
Geoffrey D. VERIFIED CUSTOMER
Tommy was very helpful in understanding the care of my vehicle. I appreciate his advice. Thank you Tommy.